“This ended up being built in Microsoft's own lab environments to help identify specific implementation details, particularly around the separation of control and data planes and how we establish data sharing across the various data product environments.”
"We’re very happy with Dynamics 365. Patients like it, and clinic staffs are very happy with the patient insights, especially the ability to get feedback from our patients in real time so that we can adjust our processes to give them exactly the care they need when they need it."
“Personal contact is how we have driven growth and strong relationships through the decades. It's by meeting with people, going to the fields, the farms, factories, bakeries, or wherever our clients are, and talking face-to-face was our foundation. Requiring this intermediary technology to facilitate conversations was perceived as a nuisance by many employees.”
"We get a real sense of how the channels are growing, and how they're being used by our customers, and what services they use once they're inside that service. Which is quite important because it helps us direct what we build next."
"This partnership worked. It was very beneficial to have Microsoft during the discussions with the developers."
"It’s a robust solution for Natura, here we have an opportunity to be flexible, to speedily develop new features and new service flows."
"With LS First we have a single platform for our retail and food business. By having a single back office solution which is highly scalable we have reduced store deployment times. The system has also helped us simplify product maintenance and have more accurate production data."
"We’ll use the AI capabilities in Customer Insights to better define our customer segments and ensure that every customer gets the right communication at the right time."
"Implementing Dynamics 365 is almost plug and play because of all the application and data coordination that Microsoft has already done."
"We want to double purchase frequency, so it’s critical for us to be operationally efficient with our data. With Dynamics 365 Customer Insights, we’ve built the data agility to test, learn, and optimize as we grow."
"With a data warehouse on Azure and our CDP on Dynamics 365 Customer Insights, we had a turnkey solution to our challenge. It made sense to have everything under one roof."
"With Azure and Dynamics 365, we have the tools in place to continue our momentum when life goes back to a ‘new normal. We’re working at a much faster pace than before, and we better understand what our customers need."
"One colleague was closely involved in setting up the online store. She was there from the moment the decision was taken to redesign the store, right through to the go-live. After just a few months, I was able to show her very clearly, with a couple of graphs: ‘Look at all these online sales—they’re thanks to you."
"The Microsoft 365 and Dynamics 365 integrated solution attracts more customers, improves the relationship with current ones, and places value on essential aspects such as the quality of the service, permanent and online monitoring of activities, the human factor, confidence, and the proximity that we are able to offer. All systems that encourage interaction are integrated, such as hot lines and digital channels."
"Our mission is to provide customers with a comprehensive range of shoe care products, while promoting the importance of caring for and repairing your shoes. We take great pride in delivering this service with world-class reliability and dependability."