“Being able to maintain operational integrity is crucial for a factory that needs to run continuously to produce our tiles.”
"We realised that we have some great products and services but to compete in a global market and be agile and efficient – to survive and grow and acquire other businesses – we need to deliver a full digital transformation programme within 24 months."
"Sicuro is a small-scale family business that is passionate about creating challenging and playful sports, play, and exercise areas. In order to do a lot of work with a relatively small team, we need to have a real-time overview of what is happening within our company—anywhere and at all times. We now have the insights we need, thanks to the new Microsoft Dynamics 365 Business Central environment. In addition, the solution works very well with the entire Microsoft 365 suite. If you are already used to working with Microsoft, that is a huge plus."
"We get a real sense of how the channels are growing, and how they're being used by our customers, and what services they use once they're inside that service. Which is quite important because it helps us direct what we build next."
"This partnership worked. It was very beneficial to have Microsoft during the discussions with the developers."
"It’s a robust solution for Natura, here we have an opportunity to be flexible, to speedily develop new features and new service flows."
"With LS First we have a single platform for our retail and food business. By having a single back office solution which is highly scalable we have reduced store deployment times. The system has also helped us simplify product maintenance and have more accurate production data."
"We’ll use the AI capabilities in Customer Insights to better define our customer segments and ensure that every customer gets the right communication at the right time."
"Implementing Dynamics 365 is almost plug and play because of all the application and data coordination that Microsoft has already done."
"We want to double purchase frequency, so it’s critical for us to be operationally efficient with our data. With Dynamics 365 Customer Insights, we’ve built the data agility to test, learn, and optimize as we grow."
"With a data warehouse on Azure and our CDP on Dynamics 365 Customer Insights, we had a turnkey solution to our challenge. It made sense to have everything under one roof."
"With Azure and Dynamics 365, we have the tools in place to continue our momentum when life goes back to a ‘new normal. We’re working at a much faster pace than before, and we better understand what our customers need."
"One colleague was closely involved in setting up the online store. She was there from the moment the decision was taken to redesign the store, right through to the go-live. After just a few months, I was able to show her very clearly, with a couple of graphs: ‘Look at all these online sales—they’re thanks to you."
"The Microsoft 365 and Dynamics 365 integrated solution attracts more customers, improves the relationship with current ones, and places value on essential aspects such as the quality of the service, permanent and online monitoring of activities, the human factor, confidence, and the proximity that we are able to offer. All systems that encourage interaction are integrated, such as hot lines and digital channels."
"Our mission is to provide customers with a comprehensive range of shoe care products, while promoting the importance of caring for and repairing your shoes. We take great pride in delivering this service with world-class reliability and dependability."