2339 Microsoft Dynamics 365 Testimonials

"I am thrilled to integrate Dynamics 365 and Microsoft Copilot for Sales into EPAM's IT services model, promoting data centralization and business enablement. This collaboration is a significant stride in our AI-enabled transformation, equipping our global sales and marketing teams with the power of cloud and Gen AI. Through this, we will amplify our productivity, increase our speed-to-market, and leverage data insights more efficiently—optimizing our business processes, enriching client engagement, and driving future growth. "

"With LS First we have a single platform for our retail and food business. By having a single back office solution which is highly scalable we have reduced store deployment times. The system has also helped us simplify product maintenance and have more accurate production data."

"In less than two years, the sales team has built a sales-influenced pipeline worth about USD2 billion, and used the enhanced seller output to close many of the deals."

"We get a real sense of how the channels are growing, and how they're being used by our customers, and what services they use once they're inside that service. Which is quite important because it helps us direct what we build next."

"This partnership worked. It was very beneficial to have Microsoft during the discussions with the developers."

"It’s a robust solution for Natura, here we have an opportunity to be flexible, to speedily develop new features and new service flows."

"We’ll use the AI capabilities in Customer Insights to better define our customer segments and ensure that every customer gets the right communication at the right time."

"Implementing Dynamics 365 is almost plug and play because of all the application and data coordination that Microsoft has already done."

"We want to double purchase frequency, so it’s critical for us to be operationally efficient with our data. With Dynamics 365 Customer Insights, we’ve built the data agility to test, learn, and optimize as we grow."

"With a data warehouse on Azure and our CDP on Dynamics 365 Customer Insights, we had a turnkey solution to our challenge. It made sense to have everything under one roof."

"With Azure and Dynamics 365, we have the tools in place to continue our momentum when life goes back to a ‘new normal. We’re working at a much faster pace than before, and we better understand what our customers need."

"One colleague was closely involved in setting up the online store. She was there from the moment the decision was taken to redesign the store, right through to the go-live. After just a few months, I was able to show her very clearly, with a couple of graphs: ‘Look at all these online sales—they’re thanks to you."

"The Microsoft 365 and Dynamics 365 integrated solution attracts more customers, improves the relationship with current ones, and places value on essential aspects such as the quality of the service, permanent and online monitoring of activities, the human factor, confidence, and the proximity that we are able to offer. All systems that encourage interaction are integrated, such as hot lines and digital channels."

"Our mission is to provide customers with a comprehensive range of shoe care products, while promoting the importance of caring for and repairing your shoes. We take great pride in delivering this service with world-class reliability and dependability."

"The biggest advantage of Business Central is the amount of information we can access. We’ve used it to streamline every process, and now any member of our team can utilize and update information in real time."