2339 Microsoft Dynamics 365 Testimonials

"Implementing Dynamics 365 Customer Service has completely changed our entire organization and greatly improved our communication with customers through marketing and customer service."

“We have some cutting-edge plans for community-wide transportation improvements through smart sensors and better storm management, for example. In Lafayette Parrish, 27 percent of average household income goes to housing, and 25 percent goes toward transportation costs. Upgrading our transportation system isn’t just a matter of efficiency, it helps improve lives.”

"The system harmonization with Dynamics 365 at the core has enabled us to put our operations on auto pilot. With a unified foundation, we are able to move as one to maximize cash flow from operations and unlock synergies from acquisitions while investing in the renewal future."

"For the further efficient use of Dynamics 365, the close cooperation between the business units and the IT department is very important. The wide-ranged key-user organization helps to distribute the knowledge on several shoulders."

"Thanks to Dynamics 365, we were able to implement different country-specific and company-internal requirements with different sites and legal entities."

"Ease of use is crucial for us, and we're very process-driven, so quality is key. That means confidence that the data is correct, the process is smooth, that there are no issues, and that our people can use the tools to constantly improve."

"Being able to rely completely on Microsoft, knowing that the system will be up at all times and that we always have connectivity and business continuity, is important to us."

"Staff members who’d never replaced materials before can now do the job after just one training session. HoloLens 2 and Dynamics 365 Guides have amazing potential."

"At Atresmedia Publicidad we wanted to give our sales team the latest CRM technology, so we decided to go big and deploy Dynamics 365 for our digital transformation, so that we could merge our databases and customer data management."

"At CCBS, we have thousands of points of sale and delivery. It’s a complicated, growing operation that demands flexibility.”

“Users of the system were mainly from the accounting and finance team and there weren’t any users from the sales or production area."

"The support from Lasernet and DXC has been very responsive and obliging. There are a few key members of the consulting team who are ex-AX consultants with a great experience of D365 who have helped us achieve a greater understanding of what can be done with Lasernet."

"Dynamics 365 Customer Insights will allow us to get a holistic view of our pass holders and visitors, and that 360-degree view will be the foundation for optimizing how we engage across all touchpoints and their entire experience at Tivoli."

"Dynamics 365 Customer Insights brings data to life. The packaged solution, with artificial intelligence and machine learning, enables us to quickly and easily unify customer data scattered across multiple systems, unlock insights, and empower each of our 2,500 employees to delight our guests in person and via digital touchpoints."

"With Dynamics 365 Customer Insights, we will be able to achieve two key outcomes – provide each guest a more personal experience, whether in the park or online, and predict risk of churn for annual pass holders. Together, that will increase loyalty and have a significant positive impact on our business."