2339 Microsoft Dynamics 365 Testimonials

"Surveyors constantly have to make trade-offs between capacity, speed of execution and quality of output in their day-to-day planning. With Dynamics 365 Field Service, we are cutting waste out of the surveying process to reduce the trade-offs between speed and quality."

"Seeing the amount of new business generated through our website after adding the Marketing app was a big eye opener, especially in our quite conservative industry. It explicitly shows the added value of the marketing department within the company."

“Dynamics 365 is a new world to us because we have all of our data in one place. We're seeing lots of potential here and we haven't even started scratching the surface yet.”

"Dynamics 365 has brought the company to the leading edge of technology. It’s stepped up our game and unlocked so many possibilities that we’re just scratching the surface. We’re continually going through, refining processes, and unlocking different aspects of the ERP to really figure out what works for us in a system."

"Reporting is a lot quicker and more accurate now that we’re using Dynamics 365 Finance. We can see the numbers in real-time and take action immediately."

“Over time, it became difficult to find customer or order information in our system. Our sales departments, product managers and order staff all worked with different data. So, it was challenging to respond efficiently to queries or requests. We needed a single base for all our data assets.”

“We now have a single platform with everyone working from the same truth and with visibility over the whole customer journey."

"We have a new way to export sales proposals data. With the Sales module, we improved the sales qualification process and with Customer Service and Field Service modules, we can more accurately match service engineers’ skills to work orders which cuts costs and time."

"We wanted to build a cloud-based engagement platform that was powerful, flexible, and scalable enough to meet the needs of our global customer base. Dynamics 365 Customer Service was a perfect fit."

"By reading the knowledge base articles in Dynamics 365 Customer Service, our staff is empowered to support customers in a stronger, more consistent manner."

"With Dynamics 365, we are regaining control over our supply chain, which is very important for facilitating fast decisions, tight execution, and ultimately more sales."

"By moving to Dynamics 365 Commerce, we’ve created a stabler system and better customer experiences, which has already led to a 25 percent increase in conversions."

"I can truly say that using Dynamics 365 Business Central in the cloud saved our business in the past year."

"It was a dream come true since I was a child. The holograms and all the virtuality—I love it. It is now a reality that we can enjoy and use for the sake of our organization."

"When you describe a problem, imagine that we are speaking different languages. When you explain it, someone on the other side may not understand precisely what's happening, but when you show it in real time with the HoloLens, people understand."