"We’ve created and captured more than 14,000 individual sales opportunities in the first six months, and we’ve increased the quality of data on potential sales opportunities by 89 percent."
“We decided early on to adopt the Dynamics 365 unified pricing feature to avoid building custom extensions ourselves. Unified pricing is especially helpful in our fresh business, where speed and accuracy are critical.”
"If I get an email from a customer inquiring about an order, I just click on the Dynamics 365 add-in within Outlook. It pulls up all of the linked documents within the email message, so I don’t have to go to another app to find the information."
"Reporting is a lot quicker and more accurate now that we’re using Dynamics 365 Finance. We can see the numbers in real-time and take action immediately."
“Over time, it became difficult to find customer or order information in our system. Our sales departments, product managers and order staff all worked with different data. So, it was challenging to respond efficiently to queries or requests. We needed a single base for all our data assets.”
“We now have a single platform with everyone working from the same truth and with visibility over the whole customer journey."
"We have a new way to export sales proposals data. With the Sales module, we improved the sales qualification process and with Customer Service and Field Service modules, we can more accurately match service engineers’ skills to work orders which cuts costs and time."
"We wanted to build a cloud-based engagement platform that was powerful, flexible, and scalable enough to meet the needs of our global customer base. Dynamics 365 Customer Service was a perfect fit."
"By reading the knowledge base articles in Dynamics 365 Customer Service, our staff is empowered to support customers in a stronger, more consistent manner."
"With Dynamics 365, we are regaining control over our supply chain, which is very important for facilitating fast decisions, tight execution, and ultimately more sales."
"By moving to Dynamics 365 Commerce, we’ve created a stabler system and better customer experiences, which has already led to a 25 percent increase in conversions."
"I can truly say that using Dynamics 365 Business Central in the cloud saved our business in the past year."
"It was a dream come true since I was a child. The holograms and all the virtuality—I love it. It is now a reality that we can enjoy and use for the sake of our organization."
"When you describe a problem, imagine that we are speaking different languages. When you explain it, someone on the other side may not understand precisely what's happening, but when you show it in real time with the HoloLens, people understand."
"By solving issues quicker, you put your machine back to run in a shorter period of time and produce the products that customers need faster. You can reduce the time to develop a new product or to share best practices. For me, speed to market is even more important than …
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