"With Dynamics 365 Fraud Protection, we have fast and accurate data that helps us identify problems quickly and come to the best possible resolution."
“When a new product is introduced, I want to evaluate the effectiveness of that product in meeting our goals. When we started these discussions, it was not an immediate acceptance of the technology. I needed to understand the capabilities as they related to what we were trying to accomplish. This …
"Selecting a platform like Microsoft Dynamics 365 Field Service is a long-term commitment and migrating 12,000 users isn’t something we’d undo in two years. We wanted a partner that would ensure continuous innovation—a must in an agile and changing world."
"When we start a Dynamics 365 Remote Assist call, it automatically creates a case in Dynamics 365 Field Service, and we can store a recording of the repair work to refer back to if needed. We were impressed by how seamlessly the pieces interoperate."
"Service engineers can answer questions quickly and in real time using Dynamics 365 Remote Assist, which helps us build a closer relationship by providing advisory services that are highly available and easy for customers to access."
“Before, most of the orders had to be processed manually. Now, with Dynamics 365 Customer Service, the entire sales process is automated. Once the client clicks the “BUY” button, in just 6 minutes the distribution center can see the order and send it on its way. It only involves a …
“We’d like to expand our partnership with Microsoft and are currently analyzing solutions to support us in our ‘x-kom Go Green’ project.”
"We chose HoloLens 2 because it’s highly secure and advanced. And because of regular security patches and updates from Microsoft, we were confident we could use HoloLens 2 to help us innovate faster while safeguarding our infrastructure."
"With Dynamics 365 Remote Assist on HoloLens 2, we’ve built a safe, sustainable, and cost-effective way to support our facilities, our colleagues, and our planet, all while making daily business easier."
"We have made a number of different changes over the course of our history in order to adapt to the market. Yet, our focus has always been on small and medium-sized customers, and on expanding our product line and opening service centers. However, our market has undergone significant changes since …
"The benefits of the new Business Central product for Formula consist in the modernization, ease of use, and considerable simplification of the internal company infrastructure using the cloud platform. A particularly useful feature is the management of product traceability by reading the data matrix code directly from the Business Central …
"Sicuro is a small-scale family business that is passionate about creating challenging and playful sports, play, and exercise areas. In order to do a lot of work with a relatively small team, we need to have a real-time overview of what is happening within our company—anywhere and at all times. …
"The Dynamics 365 suite implemented by Synoptek has enabled an all-in-one, centralized solution that is not only tightly integrated and extremely cost-effective, but also offers enterprise-wide visibility and transparency. The solution has helped Champion in streamlining its business processes and increasing productivity."
"Creating a mixed reality solution with Microsoft technologies offered us fast time to value. Speed is always essential to our business success, but never more so than in 2020."
"Last year taught us that we’ve built the right technology foundation for a resilient business. With Microsoft mixed reality solutions like Dynamics 365 Remote Assist on HoloLens 2, we’re not just coping—we’re outperforming the way we used to work, and our new normal is a better normal."
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