"Our CRM is talked about as one of the most successful projects that we had last year across the entire leadership team and has set the bar for future digital transformational programs."
“Our primary focus was risk mitigation, but we also wanted to help the business understand that to really embark on a digital transformation journey and take advantage of the latest technology, we had to move platforms."
"A big advantage of Dynamics 365 Commerce is that we can use our own web developers and code the site ourselves. So, we no longer have to rely on outside vendors."
"By solving issues quicker, you put your machine back to run in a shorter period of time and produce the products that customers need faster. You can reduce the time to develop a new product or to share best practices. For me, speed to market is even more important than …
"What we found was that Microsoft Dynamics 365 Guides are so intuitive, so well designed, and so familiar that the people in the plants could create the guides themselves."
"When we start a Dynamics 365 Remote Assist call, it automatically creates a case in Dynamics 365 Field Service, and we can store a recording of the repair work to refer back to if needed. We were impressed by how seamlessly the pieces interoperate."
"Service engineers can answer questions quickly and in real time using Dynamics 365 Remote Assist, which helps us build a closer relationship by providing advisory services that are highly available and easy for customers to access."
“Before, most of the orders had to be processed manually. Now, with Dynamics 365 Customer Service, the entire sales process is automated. Once the client clicks the “BUY” button, in just 6 minutes the distribution center can see the order and send it on its way. It only involves a …
“We’d like to expand our partnership with Microsoft and are currently analyzing solutions to support us in our ‘x-kom Go Green’ project.”
"We chose HoloLens 2 because it’s highly secure and advanced. And because of regular security patches and updates from Microsoft, we were confident we could use HoloLens 2 to help us innovate faster while safeguarding our infrastructure."
"With Dynamics 365 Remote Assist on HoloLens 2, we’ve built a safe, sustainable, and cost-effective way to support our facilities, our colleagues, and our planet, all while making daily business easier."
"We have made a number of different changes over the course of our history in order to adapt to the market. Yet, our focus has always been on small and medium-sized customers, and on expanding our product line and opening service centers. However, our market has undergone significant changes since …
"The benefits of the new Business Central product for Formula consist in the modernization, ease of use, and considerable simplification of the internal company infrastructure using the cloud platform. A particularly useful feature is the management of product traceability by reading the data matrix code directly from the Business Central …
"Sicuro is a small-scale family business that is passionate about creating challenging and playful sports, play, and exercise areas. In order to do a lot of work with a relatively small team, we need to have a real-time overview of what is happening within our company—anywhere and at all times. …
"The Dynamics 365 suite implemented by Synoptek has enabled an all-in-one, centralized solution that is not only tightly integrated and extremely cost-effective, but also offers enterprise-wide visibility and transparency. The solution has helped Champion in streamlining its business processes and increasing productivity."
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