2339 Microsoft Dynamics 365 Testimonials

“CRM is providing consistency and everyone is singing off the same hymn sheet, so if everyone knows what to do next, they’re able to get to clients and candidates quicker.”

"With rentals, the hurdles to investment for consumers are lower. For example, all the costs involved with the rental can be included in expenses. We've offered rentals and used equipment sales in Japan previously, but many of our locations overseas didn't. By changing our attitudes here, our goal is to make our operations around the globe more profitable and transform ourselves into a strongly adaptable company.”

“Once we have a new employee or contractor, we just create their Microsoft 365 account, and using that, they can start working. They immediately have access to Microsoft Outlook and Dynamics 365."

“We are focusing more and more on service thanks to the speed of information we now have. In our former process, this was impossible. Now, it’s a piece of cake and the whole system is 10 times better.”

"We wanted a trusted partner with the expertise and ingenuity to help us migrate to and operate in the cloud. Microsoft Consulting Services will empower us to succeed."

"IoT will change the way we drive our business and interact with our customers."

"Using Microsoft's Azure IoT Hub technology, we're able to synchronize real-time data from customers' equipment from TAG to the Azure environment. Instead of having to do a periodic checkup and react when a problem occurs, IoT triggers the EAM-automated maintenance process when the system notices a problem."

"Dynamics 365 deployment has been a revelation. We now know who our customers are, their buying trends, their preferences for products. We can now be proactively providing the services they need so, they can just focus on running their own businesses."

"With Dynamics 365, we provide truly actionable insights to our service agents, who now have a complete view of all customer engagements, loans, services, previous communications, and even their Net Promoter Scores—all at the agents’ fingertips."

"Dynamics was ready out of the box. Other solutions we investigated would have taken up to a year to fully deploy. In contrast, we adopted Dynamics 365 Marketing in January of 2019, and by February, we were live."

“Now, they no longer have to submit their CV each time. We have their documentation in the database. If there are jobs that suit them, we can run a big data query, specify the requirements, and their names show up.”

"We wanted to move away from paper and manual processes and bring all citizen services to our digital platform."

"Dynamics 365 for Finance and Operations is a fundamental building block for us, the cornerstone of our strategy underpinning our operational efficiencies and rearchitecting our business functions."

“It used to take us two years to onboard a new broker and help get them fully productive. With Dynamics 365, it now takes 6 to 12 months."

"Our pilot group really represented a cross-section of our business, in terms of years in the business and technical ability. We’ve had surprising results, where the members are now using Teams conversations to share information around sales meetings.”