"Rather than follow others, we pursue our own path in evolving and enhancing our unique experience for customers."
"We’re currently investigating technologies such as precision medicine, machine learning and the potential this holds. We haven’t started offering it to our customers, but an example would be applicability of pharmacogenetics to optimise medicine therapy."
“We’ve never seen a breakeven point reached so quickly with any other technology uptake. With Copilot, the breakeven point is a month. The speed of that is unique—and the fastest I’ve ever seen with a piece of technology.”
"Marston’s has a long tradition of providing exceptional guest experiences. With Dynamics 365 Customer Insights, Marston’s is transforming that tradition for the modern era."
"We wouldn't be here without our customers. So, particularly in the pubs industry, customers have to be at the heart of what we do. If they weren't coming to us time and time again, we wouldn't have a business, we wouldn't have a pub."
"Any given briefing in our customer engagement center could involve 20 or 30 folks from all over the world: subject matter experts from R&D, sales, and marketing. We pull these folks together for short-term projects that are organized in Teams. And the great thing is that when we are done, …
"This technology is our competitive advantage. People talk about Facebook ads, Google Adwords, and other forms of digital marketing, but I’m 100% sold on Microsoft Dynamics’ ability to deliver real ROI."
"When you have over a million different SKUs, you’ve got to have something that is not only robust but very nimble."
"PRIO’s main focus is to provide its internal customers with a team dedicated to using and evangelizing Microsoft’s diverse solutions - comprised of a project manager, product manager, functional analysts and developers - who can work closely with Bizdirect, partners and with Microsoft itself to ensure that the entire PRIO …
"We’ve used AI and machine learning in Customer Insights to build a better understanding of our members. That helps us get members the right information, recommend the best actions, and make better business decisions."
"By implementing Dynamics 365, we know our members better, so we can meet our commitment to rational rates, personalized services, and healthier communities."
"We’re very proud to offer world-class service to residents and citizens in Westminster. By providing best of breed technology to our workforce, we’re much more open and accessible to the people we serve. Microsoft absolutely helps to underpin that transformation."
“We no longer waste time updating the system or providing technical support, which is a game-changer."
"Now, we can allocate and plan our resources more efficiently, and monitor the cost of these resources more easily. Overall, resource utilization improved by up to 15 percent."
“In terms of safety, since we moved to Office 365, the team feels reassured that the issue with data security—especially with emails—is something we don’t have to worry about anymore. In the past, it was something that had always been a major source of concern.”
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