“Operational excellence as part of improving our logistic and industrial processes and responses to technological changes is very important to us. Optimization and automation of activities is absolutely one of the goals we strive for as a whole Group. The key to creating competitive advantage stems from effective data management, and the winners are companies that can extract key information from their data.”
"Dynamics 365 was the answer we needed. By giving rise to citizen programmers, it’s changing how quickly companies can take ideas like ours to market."
"By building a platform on Dynamics 365 Sales and Power Apps portals and extending it to connect tools, streamline workflows, and automate processes, we’ve been able to increase the overall efficiency of our booking processes by more than 60 percent."
"We wouldn't be here without our customers. So, particularly in the pubs industry, customers have to be at the heart of what we do. If they weren't coming to us time and time again, we wouldn't have a business, we wouldn't have a pub."
"Any given briefing in our customer engagement center could involve 20 or 30 folks from all over the world: subject matter experts from R&D, sales, and marketing. We pull these folks together for short-term projects that are organized in Teams. And the great thing is that when we are done, we have a single place for all the feedback from the customer. The account teams access detailed information in Teams to create action plans and solidify the relationship."
"This technology is our competitive advantage. People talk about Facebook ads, Google Adwords, and other forms of digital marketing, but I’m 100% sold on Microsoft Dynamics’ ability to deliver real ROI."
"When you have over a million different SKUs, you’ve got to have something that is not only robust but very nimble."
"PRIO’s main focus is to provide its internal customers with a team dedicated to using and evangelizing Microsoft’s diverse solutions - comprised of a project manager, product manager, functional analysts and developers - who can work closely with Bizdirect, partners and with Microsoft itself to ensure that the entire PRIO Team can benefit from all the benefits and resources of the Microsoft ecosystem."
"We’ve used AI and machine learning in Customer Insights to build a better understanding of our members. That helps us get members the right information, recommend the best actions, and make better business decisions."
"By implementing Dynamics 365, we know our members better, so we can meet our commitment to rational rates, personalized services, and healthier communities."
"We’re very proud to offer world-class service to residents and citizens in Westminster. By providing best of breed technology to our workforce, we’re much more open and accessible to the people we serve. Microsoft absolutely helps to underpin that transformation."
“We no longer waste time updating the system or providing technical support, which is a game-changer."
"Now, we can allocate and plan our resources more efficiently, and monitor the cost of these resources more easily. Overall, resource utilization improved by up to 15 percent."
“In terms of safety, since we moved to Office 365, the team feels reassured that the issue with data security—especially with emails—is something we don’t have to worry about anymore. In the past, it was something that had always been a major source of concern.”
“Setting up an environment like Microsoft Dynamics 365 is not something you learn to do in a day, so it is necessary to partner with companies specialized in this type of solution.”