2339 Microsoft Dynamics 365 Testimonials

"The Microsoft Adoption and Change Management strategy for Banque Populaire’s CRM project was innovative and well-structured, not only revolutionizing how we implemented our new platform in a very tradition-bound culture, but also transforming how we introduce all our initiatives going forward."

"Dynamics 365 was the answer we needed. By giving rise to citizen programmers, it’s changing how quickly companies can take ideas like ours to market."

"We’re at a point where we can really leverage the benefits of the platform to improve our business and our ability to collaborate for and with the customer. Microsoft 365 enables us to be more transparent and more secure, which is a very difficult balance to maintain. The more we use the platform, the more we trust it."

“By leading with a modern, reliable, and integrated digital system that serves all walks of life in society, ADDA supports the business environment, attracts more investments into Abu Dhabi, and enhances the Emirate’s global competitiveness."

"To think that we have that number of people from that diverse a range, from different walks of life with different needs and requirements, and all of them feel that they’re working together collaboratively."

"With Dynamics 365 for Sales and Customer Service as the foundation for our new system, Envision now has a solution that not only meets our immediate needs and short-term goals, but also offers the scalability and flexibility to accommodate our future growth and longer term integration requirements."

"We needed to capture certain workflows, beyond a basic form or customizable field. Dynamics 365 is customizable to the degree that we need."

"With Dynamics 365 for Sales, our sales force can create contracts themselves. Within an hour, not a week, we can have a signed contract. It’s changed our service and the mentality of our sales staff. They are eager to adopt the tool because it helps them sell more."

"With hundreds of inquiries a week to track and follow up, tying the sales cycle stages into our CRM is critical. With Dynamics 365 for Sales, we now have one place to assess the process, measure the results, and adjust strategies for the best outcomes."

"We’ve evolved from pure pipeline management and sales force automation to emphasizing relationship management. Now we’re focusing on who we’re dealing with rather than only the process itself. To us, accelerating our relationship management with Microsoft Relationship Sales is a strategic step."

"We're able to get to our customers quicker, keep them happy, and in turn that makes us happy. We can really see it working for the business and setting us up for the future."

"Microsoft Dynamics 365 is an excellent solution for organizations that need to process a large volume of customer cases every day. The performance and flexibility are enhanced by the availability of resources and partners available to help organizations like ours to take full advantage of the solution’s sophisticated functionalities."

"The system will suggest the most appropriate person within the closest distance, in the closest amount of time. It means that we're working quicker, we're working more efficiently, the cost per visit of an assessment has reduced. Everyone is working to a higher standard."

"Microsoft is one of our main partners in our digital transformation journey. Cross-platform tools like Power BI, Dynamics 365, and Office 365 offer around-the-clock availability and seamless productivity gains."

“We are focusing more and more on service thanks to the speed of information we now have. In our former process, this was impossible. Now, it’s a piece of cake and the whole system is 10 times better.”