"Our equipment data is the key to operational efficiency. The Asset Management add-on in Dynamics 365 extends the lifespan of critical infrastructure. By leveraging real-time data and advanced analytics, we can predict equipment failures before they happen."
"We can check in on any aspect of the business at any time. Budgeting and project implementation monitoring are easier."
“There were some datasets that, while they were available, were not an option to access just because of the size."
"Stability and compatibility are crucial for us, and that is what we got."
“The UK firms London team was looking worldwide for a solution architect who had a lot of experience with Dynamics CRM Online and some Salesforce experience. I used Dynamics 365 for Project Service Automation to find the right person in a couple of minutes.”
"With the increased efficiency from using Dynamics CRM Online, we are saving around 15,000 euros per month—just for this one customer. And that’s simply from having all the information in one place for the agents to view."
"Agents are contributing to the company by writing up the solutions that they’ve discovered. Every single contact center agent has the power to add and increase the knowledge base that may be needed to solve issues for a specific customer."
"With access to this technology, doctors are developing a vision for improving care. It’s really emotive. It causes you to feel deeply, like we’ve unlocked something really good here. We’ve created an opportunity for these hardworking people to do their jobs better, and they’re excited about that."
"The app informs my planning. With the paper system, I might not see an outbreak until one or two months later, when disaster has already happened, and you’ve already lost a great number of patients. Now I see it in a day or two."
"If we can remove the operational complexity and give owners a single pane of glass to see the entire status of the building, then we’ve eliminated another inhibitor. And suddenly, you have an enabler for smart buildings."
"We started the project from scratch with no familiarity with Microsoft Dynamics CRM, and Microsoft Services helped us build the required knowledge and implement this project successfully."
"Our customers are our future. Meeting their expectations and managing our relationship with them are critical. Dynamics CRM helps us with this."
"Now we are able to spend more time with our beneficiaries, and engage with them in a more productive and meaningful way."
"We’ve embraced a cloud model whereby application and IT infrastructure experts maintain our software systems so that we can focus on education."
"Our colleagues are able to work more collaboratively because of the improved account visibility that we have in Dynamics 365 for Customer Service."
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