2339 Microsoft Dynamics 365 Testimonials

“It allowed them to work together as a team and build that relationship, and that was what was going to make this project successful. reflected on the cultural impact of the project."

"We wanted one integrated platform for a better view of our customers plus omnichannel sales capabilities for our brick-and-mortar operation. That’s why we chose Microsoft Dynamics 365."

“There’s just way more options now than we ever had before. Microsoft Dynamics 365 also decreased our operating cost by 30 percent across the entire CRM solution, while fully supporting our Cloud First Strategy.”

"Stability and compatibility are crucial for us, and that is what we got."

“The UK firms London team was looking worldwide for a solution architect who had a lot of experience with Dynamics CRM Online and some Salesforce experience. I used Dynamics 365 for Project Service Automation to find the right person in a couple of minutes.”

"With the increased efficiency from using Dynamics CRM Online, we are saving around 15,000 euros per month—just for this one customer. And that’s simply from having all the information in one place for the agents to view."

"Agents are contributing to the company by writing up the solutions that they’ve discovered. Every single contact center agent has the power to add and increase the knowledge base that may be needed to solve issues for a specific customer."

"With access to this technology, doctors are developing a vision for improving care. It’s really emotive. It causes you to feel deeply, like we’ve unlocked something really good here. We’ve created an opportunity for these hardworking people to do their jobs better, and they’re excited about that."

"The app informs my planning. With the paper system, I might not see an outbreak until one or two months later, when disaster has already happened, and you’ve already lost a great number of patients. Now I see it in a day or two."

"If we can remove the operational complexity and give owners a single pane of glass to see the entire status of the building, then we’ve eliminated another inhibitor. And suddenly, you have an enabler for smart buildings."

"We started the project from scratch with no familiarity with Microsoft Dynamics CRM, and Microsoft Services helped us build the required knowledge and implement this project successfully."

"Our customers are our future. Meeting their expectations and managing our relationship with them are critical. Dynamics CRM helps us with this."

"Now we are able to spend more time with our beneficiaries, and engage with them in a more productive and meaningful way."

"We’ve embraced a cloud model whereby application and IT infrastructure experts maintain our software systems so that we can focus on education."

"Our colleagues are able to work more collaboratively because of the improved account visibility that we have in Dynamics 365 for Customer Service."