“Along with Microsoft partner, Krizzan Consulting Private Limited, we mapped our business processes to Microsoft Dynamics 365 Business Central and moved them to the cloud. The deployment process was smooth and was completed in just 45 days. By moving to the cloud, we have improved our operational efficiency. It has also eliminated the need to coordinate with multiple vendors, reducing the need for complex coordination.”
“We’re now focused on increasing branch profitability, so we’re developing Dynamics 365 Customer Service use cases. We’re also in the process of moving our mobile app to Azure."
“There’s no reason our internal processes couldn’t match the high standard of our technical work. We provide insights, expertise, and analysis to our customers, and with Dynamics 365 we can do that right here for our own employees with a modern, centralized system.”
"We look at this portal in terms of far more than costs—it’s about getting emergency public information out quickly and efficiently on a scalable platform."
"Microsoft helps safeguard our business and protect our reputation by helping us meet the highest standards of security and privacy. We trust them to secure our data and appreciate that we can keep it at rest in cutting-edge, highly secure datacenters."
"Without Logic Apps, there’s no way we would have accomplished this level of integration in four months."
"Microsoft was willing to agree to a stringent Service Level Agreement (SLA) of 99.95% availability, which we demanded because of the vital social nature of what we do – so we agreed to move forward together."
"Our team found it inspiring to exchange ideas and opinions with young students who are loaded with the latest concepts and armed with crisp minds."
"The Dynamics 365-based solution that Microsoft built for us has allowed us to empower our employees with real-time information not available previously. This has enabled them to transform customer experiences and to cross- and up-sell opportunities across our business units. As a result, we are seeing increased revenue across our divisions, and we are also witnessing an increase in our NPS [net-promoter score – a measure of a customer’s willingness to recommend a brand] across all those BUs."
"We’re all working off the same information. Everybody has the ability to know what’s going on, anytime that they want to know what’s going on."
"That one ecosystem of products gives us the overview that we need to see how some of these really complex, international projects are pieced together."
"The information that we glean from this software is allowing us to operate our business in a far more efficient manner."
"Whenever we are doing something new and innovative, we join forces with the experts at Microsoft and discuss the best way to move forward."
"We really needed a system to bring everything together. We needed to know more about our customers and we needed to put these relationships first in order to remain a challenge. Dynamics was a critical component of our strategy which is about building a value- tuned business focused on the needs of our customers, the owners, and delivering an exceptional experience."
"This measure is critically important when it comes to ensuring quality of care. Imagine a drug that needs to be given at a specific time; if it is delayed, then there is a drop in the level of the actual drug within the blood of a patient which can have significant health impacts. The Microsoft Dynamics 365 solution ensures this critical risk can be addressed with immediacy through the real time flagging of issues."