2339 Microsoft Dynamics 365 Testimonials

"Our colleagues are able to work more collaboratively because of the improved account visibility that we have in Dynamics 365 for Customer Service."

"Having lots of data doesn’t provide value unless you’re able to stitch it all together, so it’s important that we have Dynamics 365 Customer Insights to unify all of our data and help us do something valuable with it."

“Dynamics allows us to better monitor everything and control the relationship with our customers and therefore have specific information for decision-making.”

"We are very excited to see how Dynamics will help us speed up the payroll process and integrate our POS with our finance. It will help us save many hours that can be spent on developing our business for the future. "

"We saw our email-open rate nearly double to 50 percent. We’re seeing a year-over-year increase in revenue because we are marketing to customers differently with Microsoft Dynamics 365."

"Microsoft is ahead of us in terms of their innovation. They're leading the way. We want to be leaders in the municipal service arena. So it's a perfect partnership."

"One of the things that we can do now through this solution that we haven't been able to do in the past is to provide confidence to our investors. They're looking for communities to be innovative and creative, and that's exactly what we are."

"The Microsoft CRM solution enables us to resolve at first point of contact as much as possible. They can answer any question anytime about any type of service, or navigate on behalf of the citizen."

"SharePoint captures our sales processes, Dynamics CRM Online enables rapid follow up on leads and orders, and Office 365 centralizes the creation, storage, and sharing of quotations and sales reports."

"With Microsoft solutions, we can extract actionable information out of our data that just was not possible before. We’ve come a long way already, but there are still many great adventures ahead to make our city even smarter and make our citizen services even better."

"We are well aware that society is changing, so we are focused on strengthening the accountability and self-reliance of both our employees and our citizens."

"We moved to the cloud and upgraded to Microsoft Dynamics CRM Online to eliminate all customization, gain frequent feature upgrades, and tie it to Microsoft Office 365, which all our sales and administrative employees use."

"With all the insights we have with Dynamics CRM Online, we can communicate more intimately with individual donors about giving areas we know that they’re interested in."

"We’re excited about the possibilities to use technology to engage with our riders and keep them safe."

"Using Dynamics CRM Online from the start was perfect for us because it simplifies decisions about scaling our infrastructure when we open new stores or bring on new users."