"Our colleagues are able to work more collaboratively because of the improved account visibility that we have in Dynamics 365 for Customer Service."
"Having lots of data doesn’t provide value unless you’re able to stitch it all together, so it’s important that we have Dynamics 365 Customer Insights to unify all of our data and help us do something valuable with it."
“Dynamics allows us to better monitor everything and control the relationship with our customers and therefore have specific information for decision-making.”
"Communication is much more efficient between marketing and sales since we deployed Dynamics CRM Online; the two departments got a lot closer and now we’re better equipped to problem solve together."
"Understanding what’s going on in all parts of the business can show how healthy the company is.... With Dynamics CRM Online, there is transparency in exactly what’s happening, and from an HQ perspective, that’s very valuable."
"Operational teams have improved productivity on every line by more than 300 percent, while dramatically improving quality, reducing raw material, reducing finished goods, increasing manufacturing capacity, reducing required manufacturing costs, and decreasing lead times."
"We use Power BI to aggregate the data between Dynamics AX, Dynamics CRM Online, and several other systems that we use, and visualize it in a meaningful way."
"The most significant change that CRM has brought is new visibility into our sales pipeline as well as the tools to properly manage the pipeline and convert it to forecastable opportunities."
"What we found with Microsoft Dynamics CRM is that we have a golden opportunity to touch customers more rapidly."
"Aluflexpack Group realized that its existing system gave room for improvement. In order to achieve company’s goals, it was decided to improve data management and communication were able to use new services immediately."
"Microsoft helps us to accelerate our business and we help our customers to accelerate their business. Together, we are working on the same purposes and goals to create new sustainable urban deltas."
“With Dynamics CRM Online, we have seen more students deciding to enroll with PSB Academy. In fact, we’ve seen an over 14 percent rise in numbers, without having to spend a cent on additional marketing.”
"Using DMS with Dynamics 365 for Operations gave us a boost that allowed us to expand much faster than we were expecting."
"With Microsoft technology as a platform, we’re well-positioned to deepen and broaden our impact in the future."
"Dynamics CRM Online has really helped us streamline operations, which is huge. We’ve established a baseline from which we can monitor progress and start to identify trends and best practices."