“When you can watch best practices filmed live in our stores, it’s a contagious, engaging way to learn. Before, we used to hand out questionnaires and quizzes.”
"We've opted for Dynamics 365, as our initial goal was to automate some processes, such as entering sellers into the marketplace, and having a complete view of this journey, as well as guaranteeing more points of contact."
"With Dynamics 365, we’ve introduced a centralized cloud solution, enabled self-service analytics, brought our costs to their lowest level ever, and boosted our performance by doubling transactions."
"Dynamics CRM Online has really helped us streamline operations, which is huge. We’ve established a baseline from which we can monitor progress and start to identify trends and best practices."
"It has allowed us to track activities centrally which has in turn brought a level of rhythm and cadence into our sales and marketing efforts."
"Dynamics CRM Online is easy to work with and, by using workflows within the CRM engine, we created clear project command and control features for the management team."
"Using Dynamics CRM Online has freed up our staff to spend more time doing what we employed them to do, which is to figure out ways to improve recycling or get more people to use renewable energy."
"The Microsoft field service solution provides information from office to the customer in an efficient and accurate manner."
"Some of the new features built into the Dynamics ERP upgrade have absolutely helped us to reduce the need for customization. We’ve been able to eliminate the need for almost all of our homegrown solutions, which has saved us a lot of maintenance time. It’s less excessive as well."
"This increases our all-important speed to revenue through workflow efficiencies. We can move from lead to opportunity to contract rollout, executing agreements as fast as possible."
"The Dynamics CRM Online solution is based on the Microsoft technology stack and integrated easily with our existing Office 365 and SharePoint solutions, so we were able to take advantage of our expertise and build our customizations relatively quickly."
"Our goal is to use the Microsoft solution to give our guitar dealers more holistic support and enhanced predictive insights, helping them to better interact with consumers down the road."
"Reps are using Dynamics CRM Online to store all their contacts, including doctors and pharmacies, and then capture data about all the visits they do in the field—approximately 10 each day."
"Through Microsoft Dynamics 365 for Operations and its seamless interplay with other office products, BI is not just for experts anymore. We make decisions faster based on data we trust, putting us in the position not only to react just in time, but to be one step ahead."
"The overview created by Dynamics CRM Online enables us to make a proposal that is a close match to a client’s needs quickly and easily."
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