2339 Microsoft Dynamics 365 Testimonials

“People did not know what to do as we took away the hardware system that was in place since 1996. But we had the perfect plan to gradually move away from traditional infrastructure. In 2019, when we implemented Microsoft 365 together with Teams Phone and Teams Rooms, we had the last piece of the puzzle.”

“Microsoft Dynamics 365 has significantly improved staff experience. We’ve seen a reduction in turnover as result of being able to be more efficient and communicate better.”

"Our entire organization is able to speak to many aspects of the business. We’re better equipped to get in front of service issues before they become a major problem."

"Throughout the decision process, Microsoft demonstrated their commitment—to the Dynamics CRM Online product, to our industry, as well as to our business and our specific implementation. That helped us move forward with confidence."

"We want to be a better company, a stronger company, and, of course, a larger company. Microsoft Dynamics CRM Online and Office 365 are helping us maintain our focus on selling as our business grows."

"We can generate business intelligence with customized Power BI reports and dashboards. The combination of Dynamics CRM Online, Dynamics GP, and Power BI has really opened our eyes to make better business and strategy decisions."

"Were I to compare the situation before and after implementing the CRM, I must say that it’s like switching from a bike to a Ferrari. It’s a completely different system: both for the employees using it, as well as for company management."

"We consider Dynamics CRM as the backbone of our operations—it’s the central point from which we manage sales and everything that follows."

"We made the decision that if we were trying to harmonise all our systems, it made sense to base as many of our systems on Microsoft as possible and therefore to use Microsoft Dynamics CRM."

"Our average deal size has increased by 700 percent. Our business has grown by 200 percent, and we are expecting 400 percent over the next year."

Microsoft Dynamics CRM makes our sales personnel more effective by reducing the amount of time they spend on non-value-add activities and by creating more time to spend with customers. And sales managers can now focus more time on training and coaching in relation to high-impact customer activities. Both of these enhancements have a major impact on our revenue-generation potential.

"By using technology to build these interconnected networks of support, we not only help the youths, we help everyone around them—their families, their neighborhoods, and the entire community."

"The Surface really is a game changer. We’re making the Pre-planning Directors’ job easier, improving the customer experience, proactively solving business challenges, and planning for future technology needs."

"We’re saving months of lost productivity by using Microsoft Dynamics CRM Online to replace manual valuation processes for leased helicopters and gain better insight into our business."

"Through our international expansion, it is important that we manage centralized (Sales) dashboards. The flexibility and versatility was decisive in our choice for Microsoft Dynamics CRM."