“This minimizes their downtime due to cancellations, which is better for our customers and our business.”
"Initial results have been very positive and open up great possibilities: our sales people have adopted Microsoft Dynamics 365 and now have access to real-time data, whether from their computer, smartphone or tablet, whenever they are on the move."
"agilesWorkflow and Microsoft Dynamics 365 Business Central make it possible to implement future program updates in a much simpler manner."
"We wanted an easy-to-learn, intuitive tool that our users would enjoy. Now with the mobile app coming together with the front end, we have a solution that’s much easier for our workers to use and faster to ramp up. This is a clear asset for us that supports our strategic …
"Selecting a platform like Microsoft Dynamics 365 Field Service is a long-term commitment and migrating 12,000 users isn’t something we’d undo in two years. We wanted a partner that would ensure continuous innovation—a must in an agile and changing world."
"The benefits that we can now offer, both to our internal and external users have increased, have allowed for a greater ease to dispose of all customer information on a single screen, service agreements with the resolution areas, automated management of work queues, and case history to reduce errors."
"The implementation of Microsoft Dynamics has transformed how we set shifts, how staff are allocated to them, how we manage the staff to ensure contracted hours are fulfilled and how we pay the correct enhancements to them, to ensure we make the best use of all patient facing staff here …
"[Dynamics 365] is a working tool today. It doesn't mean that we just keep our accounts; it has also helped us a lot in managing expenses, operations, purchases and reimbursements."
"We now have the full overview of our business. From activities of the sales team to the details of our resellers and stores—day by day, hour by hour. And we have control over it at every moment we need it. Ultimately, it helps us make better decisions."
"What I love about Dynamics 365 Field Service is there is a wide range of ‘out of the box’ features that will be ready to go when other areas of the company come online."
“With Dynamics 365 Field Service, all our information is in one spot. We can pull up information about any service request within seconds.”
“Prior to Dynamics 365, we were doing a lot of things twice. And we had a lot of complaints from our operations team, because they were putting things into CRM, and then having to put them into AX as well, Now, it’s a matter of doing things once and integrating …
"We’ve long seen how the head of an American manufacturer that acts as our agent in the United States uses an ERP system to reference data in an extremely coordinated manner in management activities. Now, thanks to Dynamics 365 Business Central and Power BI, we’re in the process of perfecting …
“We very much like how Power BI incorporates data directly from Dynamics 365 Business Central to make updating so easy. Through Power BI, we can check the latest data at any time, so we find it very useful in our decision-making processes at the management level. So far, we’ve needed …
“The packages we installed 20 years ago included document management functions, but they didn’t suit our company’s needs. Therefore, that department was the only one where the system couldn’t be installed, and it relied solely on the efforts of those two people—which remained the case for many years.”
FeaturedCustomers has 1,910,534+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.
