“With Dynamics 365, everything flows better because it’s all standardized with common reference data.”
"We all dream about being able to improve the service level to our customers, all the time, but time is the thing that we never have enough of. But because we can send everything electronically, people have more time to focus on tasks that are better for the customer."
|M12 did way more than they promised. That’s rare in this world, and we’re now in a position where I can’t wait to see what’s next for us."
"We needed access to information in 399 cities. Dynamics 365 brought us efficiency, optimization, and security in all levels."
"With Dynamics 365, we have integrated ERP and CRM. When I have the whole process in one tool, I am more dynamic. Since it is in the cloud, I have world-class security standards."
"ParkConnect has already saved rangers, volunteers, and management an incredible amount of time, freeing them up to focus on the parks so our visitors have the best experience while soaking in the beauty of nature."
“It gives us broad capability to meet our immediate needs and the agility to adapt to the future, whereas if we’d gone with one of the competitors, we would be missing key pieces. We wanted a well-rounded platform, and we found strength in Microsoft’s offering.”
"We moved to Dynamics 365 to utilize our customer relationship management (CRM) system and develop the SIF portal, enabling different stakeholders to upload their documents online. The integration between Office 365 and Dynamics 365 makes the entire experience seamless. Recently, we started using Teams, which makes internal and external collaboration …
"We want to see our PWDs progress through a monthly questionnaire on health conditions, diet, exercises, physical measurements, smoking and drinking habits, savings, life goals, extra activities, and hobbies. Our health tracking program is part of the portal and accessible by our local partners at any time. The system definitely …
“Now, everything is much easier. Our working time is reduced and less hectic. We’ve seen fewer errors. Task duplication is reduced. We can run tasks requiring multiple processes. We can have video calls in Teams for document revision or to request additional information. Our local partners also learned about Microsoft …
“We’re now focused on increasing branch profitability, so we’re developing Dynamics 365 Customer Service use cases. We’re also in the process of moving our mobile app to Azure."
“It’s an extreme improvement in internal communication. Now, we can share live or prerecorded video messages of our CEO using Microsoft Stream, or share any of the activities that different departments are doing through the portal and monitor the engagement.”
"External meetings, daily scrum meetings, training sessions, and live events are now done in Microsoft Teams, which lets us connect with each other from anywhere and on any device. We save 15 to 30 minutes from each meeting."
“We’re now focused on increasing branch profitability, so we’re developing Dynamics 365 Customer Service use cases. We’re also in the process of moving our mobile app to Azure."
“In just a few months, our usage of Teams and OneDrive increased by 200 percent, reaching 3,000 active users and 4.6 million files stored respectively, and by 300 percent for SharePoint with half a million files stored and 1,500 sites created."
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