2339 Microsoft Dynamics 365 Testimonials

“Yet our business was lacking some essential points. Marketing, for example, was not able to work on our existing software platform. Nor was the client journey even part of our software—we used to deal with client requests manually, which slowed our response times.”

"With Dynamics 365 for Sales and Customer Service as the foundation for our new system, Envision now has a solution that not only meets our immediate needs and short-term goals, but also offers the scalability and flexibility to accommodate our future growth and longer term integration requirements."

"We’re at a point where we can really leverage the benefits of the platform to improve our business and our ability to collaborate for and with the customer. Microsoft 365 enables us to be more transparent and more secure, which is a very difficult balance to maintain. The more we use the platform, the more we trust it."

"With Dynamics 365, we have integrated ERP and CRM. When I have the whole process in one tool, I am more dynamic. Since it is in the cloud, I have world-class security standards."

"ParkConnect has already saved rangers, volunteers, and management an incredible amount of time, freeing them up to focus on the parks so our visitors have the best experience while soaking in the beauty of nature."

“It gives us broad capability to meet our immediate needs and the agility to adapt to the future, whereas if we’d gone with one of the competitors, we would be missing key pieces. We wanted a well-rounded platform, and we found strength in Microsoft’s offering.”

"We moved to Dynamics 365 to utilize our customer relationship management (CRM) system and develop the SIF portal, enabling different stakeholders to upload their documents online. The integration between Office 365 and Dynamics 365 makes the entire experience seamless. Recently, we started using Teams, which makes internal and external collaboration so much easier.”

"We want to see our PWDs progress through a monthly questionnaire on health conditions, diet, exercises, physical measurements, smoking and drinking habits, savings, life goals, extra activities, and hobbies. Our health tracking program is part of the portal and accessible by our local partners at any time. The system definitely helps PWDs improve their lives, motivates them to find work-life balance, and gives them a sense of community.”

“Now, everything is much easier. Our working time is reduced and less hectic. We’ve seen fewer errors. Task duplication is reduced. We can run tasks requiring multiple processes. We can have video calls in Teams for document revision or to request additional information. Our local partners also learned about Microsoft solutions through us. They’re enjoying the convenience. For those who find it challenging, we provide workshops or video training.”

“We’re now focused on increasing branch profitability, so we’re developing Dynamics 365 Customer Service use cases. We’re also in the process of moving our mobile app to Azure."

“It’s an extreme improvement in internal communication. Now, we can share live or prerecorded video messages of our CEO using Microsoft Stream, or share any of the activities that different departments are doing through the portal and monitor the engagement.”

"External meetings, daily scrum meetings, training sessions, and live events are now done in Microsoft Teams, which lets us connect with each other from anywhere and on any device. We save 15 to 30 minutes from each meeting."

“We’re now focused on increasing branch profitability, so we’re developing Dynamics 365 Customer Service use cases. We’re also in the process of moving our mobile app to Azure."

“In just a few months, our usage of Teams and OneDrive increased by 200 percent, reaching 3,000 active users and 4.6 million files stored respectively, and by 300 percent for SharePoint with half a million files stored and 1,500 sites created."

"Based on our criteria—across business functionality, IT features, and the strategic and investment profiles of each vendor, we chose Microsoft Dynamics 365. Because it’s a SaaS application, we get immediate benefits from feature releases without rolling out upgrades as we would with on-premises solutions."