2339 Microsoft Dynamics 365 Testimonials

“It wasn’t driven by what the legacy systems did and didn’t do. It was driven by what the future state of processes should be and the desire to align that with a best practice model, then select based on that.”

“Security is exponentially better with Microsoft Dynamics. We’re able to encrypt data, protect data from people or other agencies from being able to see it, down to the worker level. We create logs to enable a lot more auditing than we were previously able to do. If there’s any kind of breach or issue, we’re able to track it and go back and document it. Microsoft Dynamics has significantly improved our security posture.“

“We had already used Dynamics AX 2009, and though the user interface was not identical, Dynamics 365 was familiar to our users.”

"We were interested in the natural synergies between Dynamics 365 and the Office 365 collaborative suite. That was one of the key deciding factors. Microsoft has the capacity to support us over the long term with its technological vision to build solutions that always brings more value to our employees."

"We have 80,000 providers and over 250,000 comments on the website. With Microsoft Dynamics 365 we’re able to process comments and responses much faster, which makes patients feel like they’re being listened to."

“The change in technology was absolutely fundamental; it's improving things that were just more tricky than they needed to be before. It's a huge privilege to gather those experiences and really have an impact on the way the NHS works."

"We wanted to integrate as many channels and services as possible to enhance the customer experience—for example, with 24/7 self-service."

"We were considering the possibilities for innovation at Felix and thinking about the best way to do it technologically. We knew what Microsoft represents at a corporate level and all the resources that it offers. Of those resources, we found that Dynamics 365 was the solution best suited to what we wanted to accomplish."

"Our marketing solution also consumes data from Dynamics 365, helping us to orchestrate automated workflows to well-targeted customers for a cross-sell."

“We had an excellent experience with the different teams from Microsoft—as soon as they got involved, they provided constant monitoring and guidance."

"Dynamics 365 provides us with enriched data allowing us to drive more effective and meaningful consumer relationships and prepare the business for future endeavors. That’s a win!"

“We shifted from a system that had an old architecture. It was extremely rigid, with little flexibility for transactions and did not provide our customers with the experience we were looking for.”

“The service time dropped 22 percent compared to the previous operation. It was very nice for the operator. We have a very positive perception.”

"We have several projects towards the digitization and Microsoft has been our partner in several initiatives. We are looking for long-lasting, strong partnerships, and Microsoft is a great partner of Banco PAN."

"The interoperability of Dynamics 365 and Outlook 365, which both run on Microsoft Azure, opens the door to even more transformation journeys. We can spend all our time building business solutions, rather than building infrastructure."