“Before Dynamics 365, only about ten employees were actively selling. Now, all 40 are engaged. We are talking to about 200 clients at the moment. The management’s job is to check their progress by referring to the data on Dynamics 365, and to make the task faster and simpler for …
“When we provide a good user experience, people are more likely to adopt those services. That’s why we focus on people-centric design.”
"We plan to expand our live chat and chatbot services, making them available in more markets and languages."
"I appreciate the flexibility of Microsoft licensing. Switching licenses off and on and cutting off access to critical data is easy—I can do it from my mobile device."
"Now that our staff can update their own information and documents in the Dynamics 365 CRM, our HR team has streamlined its processes. We’ve halved our onboarding time. Additionally, the security that CRM provides was very important for us to ensure the highest levels of confidentiality."
"Applying these key factors ensures our growth on a global scale."
"Our major reason for choosing Microsoft Dynamics AX over other ERP systems was that Microsoft Dynamics AX allowed us to be flexible and agile."
“As we acquire new companies, we can bring them into Microsoft Dynamics AX in around 10 weeks’ time. All this work takes the time of only two IT staff members—one person in a technical role, the other in a functional role.”
"The quality of the Microsoft Enterprise Services people was outstanding, as was their responsiveness and work ethic. When issues arose, everyone did whatever it took to resolve them. And when we had sprint reviews, they’d put in overtime to ensure our success."
"We chose Microsoft Dynamics 2016 for many reasons, including being able to deploy it over our existing global networks, while having the option to move to its cloud-based cousin Dynamics 365 in the future."
"Microsoft Enterprise Services could immediately escalate any deployment issues to the right experts in their product groups, helping to de-risk our CI transformation."
"Today we’re improving speed to market because we’re collaborating and communicating better. We’re able to assess situations faster, share information, and make rapid decisions to stay ahead in the dynamic retail environment."
"The availability of cloud services, big data and analytics are not only empowering our employees but allowing us to strategically tailor consumer experience."
“Thanks to Power BI, the team can optimize pricing, product placement, and number of bonus items per pack to maximize contribution per linear foot of shelf space. The sales planning and forecasting are all based on Power BI dashboards now."
"It took us a little time to realize that we didn’t have to do every specific ACM task exactly as suggested in their playbook. We had to make them our own and do what works in the context of Leggett’s culture."
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