2339 Microsoft Dynamics 365 Testimonials

"Microsoft Dynamics 365 proved itself very quickly in sales. That benefited us in the area of service and support. We were able to use the existing data and Dynamics infrastructure to avoid rolling out multiple systems. To make Global Support Management a reality, we added a customer service module to the solution."

"I quickly saw access to really interesting new Microsoft tools in the stack like propensity management, digital Web chat support, Machine Learning and analytics to build better models of customer behavior and needs."

"With Microsoft Dynamics 365 and Adobe Experience Cloud, we’re able to meet customers wherever they are—with the activities that they’re interested in to achieve their personal fitness goals."

"If the functionality we need later isn’t part of Dynamics 365, then we’ll likely find it somewhere else in the Microsoft cloud ecosystem—prebuilt and ready to use."

"Our Dynamics 365 system is supporting us well. With our old systems, I worried about how to manage our fast growth. Now we don’t struggle with day-to-day management. We’re free to focus on the business itself."

"When our main warehouse doesn’t have an item, we fulfill it from the store closest to the client. The increased efficiency from using DOM lowers our shipping and freight overhead costs. It also minimizes our handling time, which is a big plus for us."

"Dynamics 365 means no more expensive, time-consuming ERP implementations. Adopting Dynamics 365 is the last time we will ever need to touch an ERP system."

"Customer Insights really helps us to segment the right audiences, to focus on them, to engage them in a very relevant way, and to retain them."​

“Simple reviewed multiple technology partners, but Microsoft’s focus on delivering true digital transformations, investment in Power Apps, and their collaborative global go-to-market approach clearly differentiated them.”

“We win with customers because we are focused and partner solely with Microsoft. We focus on field services using the Connected Field Service scenario and 90% of the time we can engage with other workloads and extend our service offering.”

"With mixed reality, we have a vision for a new type of store where customers can see and interact with any item in our catalog. This is wonderful for customers, but also wonderful for Natuzzi, because now we can effectively have limitless inventory in every store."

“When we evaluated HoloLens 2, we saw that it truly achieved a hologram and it looked fantastic. With mixed reality and HoloLens 2, my dream for the past 20 years came true. This is a huge innovation for technicians, and we anticipate breakthroughs for our customers and engineers.”

"We see what we need immediately when we look at the engine, which saves so much time. We don’t have to remember or doubt what we saw in the manual a few minutes ago—we go straight to fixing a problem accurately.”

“We have dealers that use Technical Explanation when they host events, especially ones that specialize in sports cars. With mixed reality, we created a powerful explanation tool that’s easy to understand and provides interesting descriptions of new technology. Some service technicians and customers are already very knowledgeable and appreciate the immersive deep dive.”

“By using Microsoft Endpoint Manager, we can quickly deliver applications to HoloLens 2 at the dealers. We significantly reduced our operation and management costs."