2339 Microsoft Dynamics 365 Testimonials

"Sales staff have a more personal view of the customer, making it easier to build relationships and provide a better experience."

“We started moving some of those workloads to Microsoft 365, including SharePoint and Exchange, as we evaluated the cloud readiness of each of our internal systems."

"Analyzing our continuous growth, we understood that we need to embrace change to leverage new ways of working and emerging technologies to transform our CRM Landscape. We were looking for a new application and, especially, one that fits our requirements out of the box. And that's why we came to Dynamics 365."

"We struggled to see the whole picture for a given resident. We wanted a single system to give us a complete view of each person in one place so that we can provide better help faster."

"If the functionality we need later isn’t part of Dynamics 365, then we’ll likely find it somewhere else in the Microsoft cloud ecosystem—prebuilt and ready to use."

"Our Dynamics 365 system is supporting us well. With our old systems, I worried about how to manage our fast growth. Now we don’t struggle with day-to-day management. We’re free to focus on the business itself."

"When our main warehouse doesn’t have an item, we fulfill it from the store closest to the client. The increased efficiency from using DOM lowers our shipping and freight overhead costs. It also minimizes our handling time, which is a big plus for us."

"Dynamics 365 means no more expensive, time-consuming ERP implementations. Adopting Dynamics 365 is the last time we will ever need to touch an ERP system."

"Customer Insights really helps us to segment the right audiences, to focus on them, to engage them in a very relevant way, and to retain them."​

“Simple reviewed multiple technology partners, but Microsoft’s focus on delivering true digital transformations, investment in Power Apps, and their collaborative global go-to-market approach clearly differentiated them.”

“We win with customers because we are focused and partner solely with Microsoft. We focus on field services using the Connected Field Service scenario and 90% of the time we can engage with other workloads and extend our service offering.”

"With mixed reality, we have a vision for a new type of store where customers can see and interact with any item in our catalog. This is wonderful for customers, but also wonderful for Natuzzi, because now we can effectively have limitless inventory in every store."

“When we evaluated HoloLens 2, we saw that it truly achieved a hologram and it looked fantastic. With mixed reality and HoloLens 2, my dream for the past 20 years came true. This is a huge innovation for technicians, and we anticipate breakthroughs for our customers and engineers.”

"We see what we need immediately when we look at the engine, which saves so much time. We don’t have to remember or doubt what we saw in the manual a few minutes ago—we go straight to fixing a problem accurately.”

“We have dealers that use Technical Explanation when they host events, especially ones that specialize in sports cars. With mixed reality, we created a powerful explanation tool that’s easy to understand and provides interesting descriptions of new technology. Some service technicians and customers are already very knowledgeable and appreciate the immersive deep dive.”