“We selected Dynamics 365 after an extensive evaluation process. We are in the service business and believe Microsoft and its products will be a game changer for Parkland County. We are hopeful our residents see these technological integrated services as the new benchmark for all municipalities."
“We had difficult requirements for Dynamics 365 because we had to share information between business units to provide a 360-degree view of the customer, but we must be careful about what data is shared and ensure we meet regulatory requirements. We classified the information to identify what we can share globally and what needs to stay with the right people."
"It was a great transformation. The acceptance was phenomenal. For the last decade, we had been pushing people to use analytics, to use dashboards, to use analytical reports and make the switch from monitoring numbers on Excel and ERP systems to these more analytical reports. But it just wasn’t picking up."
"The innovation we offer is to streamline how our water is delivered to customers."
"People can work from anywhere without issues. Our IT delivery now is like electricity. We take it for granted because it just does the job we need it to do—our workers don’t even think about it."
"There’s 200 of us. The fact that this technology allows us to do a better job of utilizing all that brainpower has created more value for our clients and new business opportunities."
"Thanks to Microsoft Dynamics we have a more attractive POS interface and the opportunity to control and manage sales and marketing campaigns; now we can launch promos whenever we want."
"This was the first time we relinquished control to the customer. We felt it was worthwhile to construct a self-service approach instead of having masses of people hand over their devices to IT or bring on extra IT staff to support the deployment. It went beautifully."
"The Hyper-V feature is a huge help with testing. Because we no longer have to rebuild machines, our team can reduce testing time from five days to just one or two."
“We take security very seriously. Our examiners must use VPN connections to connect from other sites. And with about 4,000 devices to support, we need to keep those devices as secure as possible.”
"The new system has directly accelerated business processes in the company and improved product quality."
“Our employees reached out to us and pointed out some of the shortcomings in our previous procedures and asked for specific features to be added. We were able to use their feedback during the implementation and training sessions with WebQuarters.”
"With Microsoft, we have built a stronger integration between our back and front office operations, increasing employee satisfaction, solving problems reported by our staff, and boosting our operational efficiency."
"Latency is something that players shouldn’t even have to think about. Thanks to Azure, it wasn’t an issue. That was an important factor keeping people on the site and in the game."
“With Azure, we didn’t have to invest in managing servers, so we could focus on delivering the most successful campaign."