“Over time, it became difficult to find customer or order information in our system. Our sales departments, product managers and order staff all worked with different data. So, it was challenging to respond efficiently to queries or requests. We needed a single base for all our data assets.”
“Expanding with the next wave we expect even much more productivity gains just by making everyone aware of the capabilities of Microsoft 365 and tailoring the various offerings to the specific needs of our Siemens Mobility Community.”
“The biggest impact of Dynamics 365 is that the customer information is more centralized, which saves time and gives us a 360-degree view of the customer. Users from our customer service department told me it is easy and efficient to work with the new CRM system.”
"As these students are entering the workforce, they are able to leverage their classroom and hands-on experience with Microsoft Dynamics CRM to be more competitive in the market."
"We’re only six months in so it’s just the tip of the iceberg. Now my team can spend more time adding value to the organisation. I think we’ll see big gains in the next 12 months – it’s exciting."
"I no longer have support personnel to manage. The Microsoft Store is my technology team."
"We can now archive all requests from different departments; making it easier to pull up important statistics and reports. Our processes are now much more efficient: with lower costs, less time and less stress."
"We have much better collaboration and store everything in one place. With the dashboard, I can see everything in front of me."
"The students are highly motivated, and after their experience with the practice semester, I know if they will be a good match for our team."
"Those who manage information are also those who post good sales results. CRM improves the level of sales data management at an organizational level. We can now track and manage the whole process, from starting a conversation with a client to making a deal."
"As a franchiser, we’re responsive to the demands of our customers as well as our stores. Microsoft Dynamics for Retail offers the flexibility and the technology to meet those demands."
"Fresh from transforming supply chain networks, the next-generation ERP system will seek various ways to utilize real-time information regardless of place and time, in a bid to escape the traditional way of utilizing data by containing it within a single bucket."
"MazikCare provided an out-of-the-box, fully integrated, end-to-end solution on top of Dynamics AX that addressed the entire patient journey, from appointment scheduling to patient flow through the clinic, electronic medical records, billing, and post-discharge follow up."
"We can provide accurate and detailed billing as well as far more insightful reporting to our corporate clients, enabling them to make more informed strategic decisions about employee health and human capital risk management."
"Our entire organization is able to speak to many aspects of the business. We’re better equipped to get in front of service issues before they become a major problem."