2339 Microsoft Dynamics 365 Testimonials

"On our Microsoft Dynamics Customer Service package, we’re able to capture the whole history of the customer."

"We can future-proof our business with Microsoft. It’s helping us push the boundaries of what we currently do as an industry, providing us with the tools to tell us what we need to do to make the team’s life simpler and improve the service we give to our franchisees, stores, and consumers."

"We brought in ice knowing we could connect with our CRM. Building something that truly integrated the CRM and contact center sounded nice in theory but it is even better in practice."

"We were looking for a solution that would effectively support the roadside assistance process and found one in Microsoft Dynamics CRM. The highlights were the ability to quickly implement the solution, adapt it the specific requirements of the business process and integrate it with internal and external systems, such as GPS and mobile messaging."

"Introducing Dynamics CRM and Experlogix helped us in many aspects. We were able to boost our efficiency and productivity. Processing times are shorter and external presentation is more professional."

"The new solution provided the employees in procurement and sales with more and better information they need to make decisions. It supports various specific requirements and in the future we intend to add more features that will help us operate in a very specific industry."

"Our managers now have a tool in their hands that can help them both analyze today, but plan for tomorrow. We see this as a solution we will be reliant upon for years to come."

"I can now offer centrally managed support across all of the company, which improves service and saves a lot of cost."

“Experiences like these allow us to connect with our members in a much more impactful way, and our new CRM system helps us deliver that differentiated member experience like we have never done before.”

“The rollout of the consolidated CRM was seamless, and has enabled us to simplify the connection of user communities and workflow processes.”

“Now that everybody has the same view of each member, they’re able to utilize the exact same platform and share the interactions with others far more efficiently.”

"This [flipped classroom] strategy is used to dedicate more time to practice the theoretical concepts."

"Our optimized Microsoft Dynamics AX system is now more secure and efficient than our legacy system."

"Premier Support fine-tuned our configuration settings to significantly increase Microsoft Dynamics AX performance. That’s when they earned my highest trust."

"As these students are entering the workforce, they are able to leverage their classroom and hands-on experience with Microsoft Dynamics CRM to be more competitive in the market."