"The most significant change that CRM has brought is new visibility into our sales pipeline as well as the tools to properly manage the pipeline and convert it to forecastable opportunities."
“We must meet the strictest levels of security. The way we did that was by choosing Windows 365 and Microsoft 365 Business Premium to create a Cloud PC experience that helps safeguard information on remote agents’ desktops.
“Cloud solutions are the foundation for the digital services we use to improve patient care,” Rotonen says. “The technology is scalable, accessibility is great, and it’s easy to use and manage. We were the first large healthcare organization in Finland to move to Office 365. Now, we are expanding our …
"The transparency and insights provided by Dynamics 365 empower us to make more informed decisions and drive process efficiencies in a more cohesive and efficient work environment."
“Dynamics 365 provides everything we need. We were able to work with the business to adapt our processes to match the streamlined flows in Dynamics 365 rather than create cumbersome customizations.”
“Creating a unified global platform with shared data and processes was essential for efficiency and growth. Dynamics 365 gives us real-time data for decision-making, flexibility, and speed in our expansion."
"Dynamics 365 helps us support same-day turnaround in the automotive supplies business. After orders come in, there might be a cutoff at noon, and everything may need to be delivered by 4:00 PM. This creates a set of business problems, and Dynamics 365 helps us solve them."
"Our trust in the products we've used for years, and Microsoft's handling of our data gives us confidence to adopt new AI-driven tools. So far, it's serving us well and we've just begun implementing Copilot for Finance."
"While all of our systems worked, they had hit their efficiency and capability limits. With the business expanding, and more customers requesting same day deliveries, we needed an integrated solution that could automate processes and help us make the best use of our time."
"I've been running Copilot for our US Bank reconciliations for three months and it's cutting 80% off the time I used to spend on them. It's freeing me up to do other functional tasks and making month-end easier."
"Since implementing Dynamics 365, we've managed 23 million cases and saved millions in operational costs annually."
"When a customer called and requested an offer, they’d receive one. But later, if they emailed, they might get a different offer."
“We can now release new features in just one week, something that used to take us one month.”
"Teams was a revolution for us and enabled us to equip teams that had never worked from home before."
"There's no doubt about it: the Dynamics environment enables us to be more efficient."
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