“I find it enormously helpful. It’s certainly better for finding content than our old EPR. The team did a cracking job at a fraction of the cost of other solutions. I’d be interested in adding data from other clinical systems as it works so well.”
“Philadelphia has some of the oldest housing stock in the country, and houses require ongoing maintenance. Residents might not always have money for repairs, so our programs are key to reducing homelessness and keeping people in safe, affordable homes.”
“Thanks to integrating Dynamics 365 with Data Lake, Data Factory, and Sentinel, today the process is four times faster than it was at the beginning.”
"There's no doubt about it: the Dynamics environment enables us to be more efficient."
“We realized we couldn’t move forward with this system anymore.”
"Implementing Microsoft Dynamics 365 has been pivotal in harmonizing our processes and streamlining operations across the organization. The platform’s real-time insights and unified approach have enhanced efficiency and positioned us for scalable growth."
"Motivational care planning works: it engages the population and produces better health outcomes at reduced clinical workload."
"The capabilities of Azure around data governance and data residency, the Microsoft support, and the technology of Dynamics 365 made building our solution on Azure the only choice."
"We were gaining more customers and handling larger volumes of data every month. We also had an increasing number of external agents promoting our programs and products. Meanwhile, we were limited by our legacy customer relationship management (CRM) system."
“This creates a risk of churn and we need to quickly and efficiently identify high-value customers with high switch off propensity."
"This migration to the Microsoft Dynamics 365 cloud was one of the most significant projects in our digital transformation journey."
"We had a 30% increase in automated self-service interactions. This both empowers customers to find solutions on their own and reduces the load on customer service representatives."
“The solution acts as the glue connecting all these aspects of our daily operations, allowing better data flow and 365-day system availability."
"Our work with the Family Safety Portal and ROMS is not just about improving our own operations – it’s about setting a new standard for how technology can be used to protect and support vulnerable communities."
"The implementation of Dynamics 365 has greatly improved the employee experience at KPMG in the US. Our tax professionals have the right tools to handle complex tasks efficiently, leading to higher job satisfaction and better client outcomes."
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