2339 Microsoft Dynamics 365 Testimonials

"RedBit is a passionate member of the FoodRescue.ca team, so very accommodating of our needs (as well as our limited technical knowledge) and truly a force when it comes to Microsoft Azure and getting things done. With FoodRescue.ca growth, it can sometimes feel like we work in an ever-changing landscape where things get thrown at us fast and furious. We’re so thrilled that RedBit works at the same pace we do and can easily turn around major projects when needed, without compromising on quality."

“As we expand overseas, it helps us manage our operations in both Malaysia and Singapore, eliminating redundant processes across borders. The powerful analytic capabilities of Microsoft Dynamics NAV also provide invaluable insight into the business."

"Using Microsoft's Azure IoT Hub technology, we're able to synchronize real-time data from customers' equipment from TAG to the Azure environment. Instead of having to do a periodic checkup and react when a problem occurs, IoT triggers the EAM-automated maintenance process when the system notices a problem."

"Dynamics 365 Project Operations empowers the KPMG US Tax team to navigate complex, cross-functional engagements and multi-delivery location challenges with ease, offering adjustable workflows, real-time visibility, and enhanced resource planning to stay ahead of schedules and help ensure seamless delivery."

"Standardizing our operations across the region is a testament to our belief in the power of collaboration and shared values. Our Dynamics 365 initiative will enable us to respond swiftly to market dynamics while ensuring consistency in quality and service delivery."

"Our commitment to Southeast Asia drives us to integrate our operations under a regionally connected, AI-powered platform. The transition to Dynamics 365 not only enhances our innovation and efficiency but also ensures leadership in delivering exceptional value to our customers."

"In today’s dynamic business environment, adapting our ERP system to meet specific market needs while upholding regional standards is vital."

“Leveraging Copilot in Dynamics 365 Customer Service to summarize interactions while generating answers from AIA’s extensive knowledge systems has shown potential to improve efficiency, reduce case handling time, and support better resolution rates. This tool represents a significant step forward in enhancing our customer service capabilities.”

"We deliver consistent knowledge across all customer touchpoints, including call centers, websites, mobile apps, and chatbots."

“For large companies, enterprises knowledge management has become ever more critical. The availability of KMS Lighthouse on the Microsoft Azure Marketplace brings our solution to all Azure customers, increasing our impact."

"Our net new business exceeded $1 million in the first few months."

"Managing activities in the contact center was hectic, and standardizing processes was almost impossible."

"Thanks to the integration we’ve set up between Dynamics 365 and our core banking applications, we now resolve 23% of customer inquiries at first contact."

"The transition to Dynamics 365 has been a game-changer for us. We now have a unified view of our customer data, which will improve customer engagement and their satisfaction overall."

"This transition reduces operational risk, supports scalability, and equips us with future-focused technology that benefits our organization, members, and customers."