2339 Microsoft Dynamics 365 Testimonials

"The benefits of the new Business Central product for Formula consist in the modernization, ease of use, and considerable simplification of the internal company infrastructure using the cloud platform. A particularly useful feature is the management of product traceability by reading the data matrix code directly from the Business Central interface."

"Dynamics 365 allows us to really focus on shipping cut-offs and how much volume we can get out the door. We've established some really good tools within Dynamics 365 to help us manage through that volume and deliver the Build-A-Bear experience that defines our relationship to our guests."

“Our employees reached out to us and pointed out some of the shortcomings in our previous procedures and asked for specific features to be added. We were able to use their feedback during the implementation and training sessions with WebQuarters.”

“We want our customer’s interactions with us to measure up against the best digital experiences."

"We got the whole platform ready, turned the old system off over the weekend, and Dynamics 365 came online at the start of the new week."

"With Dynamics 365, we can understand where the demand is and make decisions based on what’s happening in real-time."

"Pairing low-code and PaaS platforms offers a scalable environment and a flexibility ensuring that applications can grow in line with business demands without requiring significant changes to the underlying infrastructure.”

“We really want to leverage custom AI-driven chatbots for both internal and external self-service and we see the capabilities of Microsoft Copilot Studio as an ideal platform for quickly meeting those needs."

“Our vision for the enterprise is to create a unified, seamless digital experience across all our brands, and the new customer portal is a cornerstone of that strategy. By leveraging the Power Platform, we’ve been able to integrate diverse systems and deliver a scalable, agile solution that not only enhances customer engagement but also supports our broader goals of operational efficiency and innovation. This exemplifies how we can rapidly adapt to changing business needs while ensuring consistency and excellence across our entire organization."

"Transitioning to Microsoft Dynamics 365 has enabled us to implement our business processes on a unified and extensible platform. Leveraging the SaaS model has streamlined our infrastructure operations, and enhanced performance and security. More importantly, it has provided our retail operations with the capability to scale efficiently during periods of seasonal demand."

"We were seeking a unified platform to enhance our retail, supply chain, and manufacturing operations. The implementation of Microsoft Dynamics 365 effectively eliminated our disconnected systems, providing a scalable and secure cloud-based solution tailored to our business needs."

"The support we received from Microsoft throughout our Dynamics 365 implementation project was exceptional. Having access to product experts and solution architects provided invaluable guidance to our internal team and implementation partner. Their active involvement in the project and insights were instrumental in ensuring a smooth and successful deployment."

“Implementing Dynamics 365 at Malabar Gold and Diamonds has significantly transformed our operations. With enhanced statutory compliance and robust inventory controls, we've streamlined our retail, financial management, and supply chain processes. Real-time insights into our business performance allow us to make informed decisions with confidence. This solution empowers our teams to optimize inventory levels and maintain compliance while focusing on delivering exceptional customer experiences. We’re excited about the future growth and expansion that this technology will support.”

"Moving to the cloud with Dynamics 365 was a strategic decision that has yielded significant benefits. We now have improved infrastructure scalability, enhanced security, and better performance, leading to a more responsive system. This transition has empowered us to better support Malabar Gold and Diamonds' growth trajectory."

“The system we were using was fragmented and made a lot of extra work for the agents."