"DCLIQ's objective is to empower users and simplify the administrative tasks of professionals. We wanted a multidimensional solution to address the various challenges in the organization of care and services."
"Now we can recognize the customer as soon as we are contacted and quickly trace their past experience on the 360-degree screen. This enables us to provide a seamless and omni-channel customer experience, which in turn favorably impacts customer satisfaction and loyalty. With Microsoft Dynamics 365 we can see all …
"The Microsoft 365 and Dynamics 365 integrated solution attracts more customers, improves the relationship with current ones, and places value on essential aspects such as the quality of the service, permanent and online monitoring of activities, the human factor, confidence, and the proximity that we are able to offer. All …
“The internal sales department that inputs orders from customers into the system can now consult Dynamics 365 for item availability."
"Dynamics 365 is a user-friendly system that is easy to learn and intuitive for new cashiers and store team members alike. We can quickly search for products and identify availability, complete sales at POS, and when needed, process exchanges and returns for customers."
"We recognized the need for an integrated software platform that could grow with our business, provide solutions specific to retailers, and eliminate the need for multiple standalone systems. Dynamics 365 offers that and more."
“This requires us to inventory and ingest each messaging source, modality, and type of communication a patient receives, and orchestrate prioritization using Customer Insights and Dynamics 365.”
"At Bossard, we think in decades, not just quarterly objectives. We are strategic and take a long-term vision. Investing in Dynamics 365 supports our approach and is already improving our business processes and results."
"The technology from Microsoft and Dynamics 365 is pushing us to collaborate and create together in order to provide value for the company and our customers."
"With Dynamics 365 we are getting control over the operation side. It provides better insights and information. Basically, it ensures that we’ve got the right governance, controls, and compliance in place within the solution."
“Dynamics 365 Finance allows more than 600+ users to work on multiple tasks simultaneously. Plus, vendors can collaborate securely from any location using the vendor collaboration feature.”
“The team put in the extra hours to ensure we go live in time. We suggested appropriate workarounds to adopt standard Dynamics 365 functionality, and the team engaged with business and IT users with excellent results.”
“They make sure employees are aware of the new processes, understand Dynamics 365, and that way implement the change.”
"It was important to us that we roll out Dynamics 365 exactly as needed to meet our customers’ requirements without making life harder for employees. Our Application Management and Business Process Management team made that happen."
“Our engineers are already skilled in Azure so there was no need to reskill them. It made sense to move to the Azure for its security, scalability, and flexibility capabilities,
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