2339 Microsoft Dynamics 365 Testimonials

"We needed access to information in 399 cities. Dynamics 365 brought us efficiency, optimization, and security in all levels."

“We’re passionate about developing and providing our people with opportunities. Rather than reducing headcount, we’ve been able to reallocate our people into areas of need, optimizing our labor distribution.”

"We’ve seen our first call resolution climb in to the nineties. And we’ve seen our Net Promoter System Score into the mid-forties which are a best practice in the payments industry."

"With our recent Dynamics 365 implementation, we have acquired a more robust solution. This transformation has already proven instrumental in enhancing our processes, fostering business growth, and ensuring ongoing customer satisfaction. Our commitment to continuous improvement remains unwavering."

"Our distribution and support teams are better connected via Dynamics 365 with access to all relevant product information. We have significantly reduced the need for separate information platforms and the risk of data inaccuracies."

"As a manufacturer and wholesale distributor, we rely on accurate, complete, and real-time information. Our success depends on efficiency, and Dynamics 365 provides the platform we need to provide world-class service to our customers!"

"Hampton's previous multi-system implementation was limited by a small data pipeline and gaps in system controls. It was time to move forward and consolidate their systems with Dynamics 365."

“With Dynamics 365, we optimized the picking process to deliver record pick and ship numbers within 90 days [of go-live]. That means our productivity has significantly improved already.”

"Since deploying Copilot for Sales, we’ve discovered that we have more valuable information about any given opportunity than we’d realized. The increased intent information from clients that we now have was only a dream before."

"There may be multiple email threads about the same sale, but Copilot for Sales summarizes the key points and helps me craft an answer to my client. It saves clicks and keeps me from having to jump from one interface to the next."

"When our sellers can reduce the time spent on sifting through multiple channels to find what matters with Copilot for Sales, we can be more focused so that we can deliver with clients and drive our business strategy faster."

"The demand planning capabilities in Dynamics 365 are helping us make the right decisions to lower wastage, avoid unnecessary deliveries, and be cybersafe. It’s a game-changer for us because it uses AI for predictive analysis to predict our future."

"We can future-proof our business with Microsoft. It’s helping us push the boundaries of what we currently do as an industry, providing us with the tools to tell us what we need to do to make the team’s life simpler and improve the service we give to our franchisees, stores, and consumers."

“We don’t fall victim to fashionable tech, but rather listen to our customers and internal stakeholders to understand their objectives and visions. This then allows us to adopt the most relevant solution to meet their needs. The realm of AI has opened our choices to further increase our personalization, enhance internal efficiencies, derive rapid conclusions from data insights, improve our forecasting, strengthen our cybersecurity, and experiment with novel innovation.”

“We didn’t want to simply project our old ways of working into the future, we wanted to rethink supply chain management and demand planning. With Microsoft Dynamics 365 Supply Chain Management and Demand planning, we have done just that."