129 M-Files Testimonials

"We conducted a thorough search of the ECM market, but the simplicity, flexibility and configurability of M-Files was what really set it apart from the competition. Many of our employees have been with us a long time, 20+ years in some cases, and have never used an ECM system before. The familiar and intuitive user interface in M-Files should allow everyone to get up to speed quickly, which will be crucial for user adoption."

"Today, we can see at a glance which deadlines are up and whether and how they have been reacted to. This way, we always have transparency about the current status of a case. This is particularly helpful if you need to step in while a colleague is ill or on vacation."

“M-Files helps us put the right checks and balances in place, and people can access documents and information instantly.”

“I am yet to find an information management challenge or business process we could not address using M-Files.”

“We now trust that our data and logs are accurate all of the time, and that we can generate proof that a person received training or signed off on a corrective action—all within M-Files. We don’t have to worry that somebody forgot to scan a document, link it up and put it in the right location so we can find it. With M-Files, that entire workflow is automated, recorded and available.”

“M-Files offers us a comprehensive toolbox of features we can use for developing our business operations, ensuring the data security of client documentation, and managing our day-to-day tasks.”

“The presentation and demonstration of M-Files by The One/GeONE at our office was the decisive factor in making our decision. Everyone was very enthusiastic.”

“Everyone in the organisation uses M-Files every day across all aspects of the business. From quality assurance and corrective action reporting (CAR) to accounts payable, all processes are now automated and streamlined wherever possible.”

“M-Files scored well against all of our key stringent information security requirements. Our document management can now be described as an intelligent information service that is available to everyone independently of time or place – even on mobile.”

“Our customers come in all sizes and from many industries, from ice skating rinks and indoor ski halls to refrigerating and freezer installations for wholesale businesses. We use natural cooling resources such as ammonia, carbon dioxide and propane because we have a lot of expertise with those substances, which is essential, because ‘natural’ does not necessarily mean ‘safe’. Safety is of utmost importance, as is accuracy and proper operation of the equipment. That is why we accompany all our production and delivery processes with an extensive amount of documentation, from the first offer up to the EUcompliant quality certificates.”

“Searching for documents is exceptionally simple and users can set up their favourites so they can access the documents they need instantly on a daily basis. People say they can’t imagine life without it now and they don’t even remember the old folder structure. That’s a testament to how powerful and user-friendly this solution is.”

“We knew from the beginning that integrating service and information management would be great, but when you actually see this working for the first time with your customers and incidents from Cherwell showing up in M-Files in a nice and structured way you get this notion of ‘Wow – this is really cool’. And it is easy to integrate, easy to update and easy to customize.”

“The ability quickly find information at the touch of a button has improved employee productivity and helped ETHRA better meet compliance requirements faced by our organization on a reoccurring basis.”

"M-Files is the ideal system for us: whatever the information is, it can always quickly find the correct documents, wherever they are located. If the search term used is relevant for the document, then MFiles will find it."

“Scalability and flexibility were key because the product needed to meet our needs not just today but into the future. It was also important that the solution be capable of extending throughout the organisation to provide more value than just the original document management requirements.”