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“We were immediately impressed by Luminoso's ability to get to the roots (something we know a little about!) of what our customers are saying about our products on a conceptual level. Superficial tools abound; Luminoso goes deep.”
“Concept-Level Sentiment is integral to text analytics. Text contains a range of emotions, so other AIs are not only unhelpful, but dangerous to a brand’s ability to recognize benefits or issues.”
Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big …
Whatfix is a game changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information needed at the time a task …
Qualtrics is the technology platform that organizations use to listen, understand, and take action on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used …
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