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Luminoso is an enterprise software company creating and selling technology that empowers clients to understand, measure and act on large amounts of unstructured text across multiple channels. Luminoso enables global companies to tap into customer experience, fine-tune marketing strategy, elevate customer service and evolve product offerings. In a flat world, Luminoso multi-lingual capabilities give global companies the ability to understand their customers worldwide.
“We were immediately impressed by Luminoso's ability to get to the roots (something we know a little about!) of what our customers are saying about our products on a conceptual …
“Luminoso is literally the only company that can do what we need. No one else even came close.”
"The CDC could now identify new flu cases from social media, even when a person did not explicitly mention or know what they were suffering from."
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