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Luminoso is an enterprise software company creating and selling technology that empowers clients to understand, measure and act on large amounts of unstructured text across multiple channels. Luminoso enables global companies to tap into customer experience, fine-tune marketing strategy, elevate customer service and evolve product offerings. In a flat world, Luminoso multi-lingual capabilities give global companies the ability to understand their customers worldwide.
“Concept-Level Sentiment is integral to text analytics. Text contains a range of emotions, so other AIs are not only unhelpful, but dangerous to a brand’s ability to recognize benefits or …
"With automation, athenahealth freed employees previously relegated to quarterly tagging marathons to focus on analyzing data and improving the customer experience."
“Luminoso gives us the ability to instantly analyze text data, even in specialized domains, and uncover powerful insights for our customers.”
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