Luminoso is an enterprise software company creating and selling technology that empowers clients to understand, measure and act on large amounts of unstructured text across multiple channels. Luminoso enables global companies to tap into customer experience, fine-tune marketing strategy, elevate customer service and evolve product offerings. In a flat world, Luminoso multi-lingual capabilities give global companies the ability to understand their customers worldwide.
“Concept-Level Sentiment is integral to text analytics. Text contains a range of emotions, so other AIs are not only unhelpful, but dangerous to a brand’s ability to recognize benefits or issues.”
Read Luminoso Reviews, Testimonials & Customer References from 18 real Luminoso customers.
Browse Luminoso Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Luminoso.