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Luminoso

Read 18 Luminoso reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Luminoso as their Analytics & Forecasting Software

Luminoso is an enterprise software company creating and selling technology that empowers clients to understand, measure and act on large amounts of unstructured text across multiple channels. Luminoso enables global companies to tap into customer experience, fine-tune marketing strategy, elevate customer service and evolve product offerings. In a flat world, Luminoso multi-lingual capabilities give global companies the ability to understand their customers worldwide.

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Customer Rating Review Score based on 2496 reference ratings
4.7/5.0 (2496)

18Testimonials

  • "With Luminoso, the team analyzed its aggregated datasets to surface trending topics, unknown issues, and problem root causes."

  • "With automation, athenahealth freed employees previously relegated to quarterly tagging marathons to focus on analyzing data and improving the customer experience."

  • "Hilton evolved how it turned feedback into action."

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13 Case Studies

  • Major pharmaceutical seeks to understand the caregiver experience

  • DENSO discovers and understands relevant maintenance information, fast

  • Luxury Hotel Assessment Company - Customer Case Study

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Additional Luminoso Information & Resources

Read Luminoso Reviews, Testimonials & Customer References from 18 real Luminoso customers.

Browse Luminoso Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Luminoso.