"Luminoso classified, labeled, and helped analysts act on high volumes of streaming text data – and uncovered unexpected emerging issues and insights."
“Concept-Level Sentiment is integral to text analytics. Text contains a range of emotions, so other AIs are not only unhelpful, but dangerous to a brand’s ability to recognize benefits or issues.”
Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management.
Whatfix is a game changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software application, thereby eliminating the time spent in referring multiple resources for help and support.
RollWorks, part of the Ad Roll Group, is on a mission to empower B2B marketers to impact revenue. Results-driven marketers use the RollWorks B2B Growth Platform, built on their proprietary data and algorithms, to reach the right people, engage with extreme relevance and drive business growth. Their platform enables better sales and marketing alignment with integration to CRM and marketing automation systems. RollWorks partners with growth-minded leaders to help them forge lasting relationships that translate into measurable results.