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Luminoso Testimonials

  • "Luminoso analyzed the survey responses in minutes, surfacing top concepts and uncovering dominant themes."

  • “The software simply understands the information provided, and quickly identifies the maintenance notes needed to improve our engineers’ productivity.”

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    Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management.

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    Whatfix is a game changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software application, thereby eliminating the time spent in referring multiple resources for help and support.

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    Compuware is the technology performance company, and Compuware exist solely to help their customers optimize the performance of their most important and innovative technologies—those that drive their businesses forward. Today, more than 7,100 companies, including many of the world's largest organizations, depend on Compuware and their new-generation approach to performance management to do just that.

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