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Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management.
Whatfix is a game changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software application, thereby eliminating the time spent in referring multiple resources for help and support.
Baremetrics provides one-click, zero-setup SaaS analytics for Stripe users. With zero configuration Baremetrics are able to give you important business metrics like MRR, LTV, Churn and much more. In addition to providing metrics, Baremetrics provide actionable insights and reports like daily, weekly & monthly email reports and notifications to you and your team automatically, so you’re always in the loop with your business.
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