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Luminoso Testimonials

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  • "With automation, athenahealth freed employees previously relegated to quarterly tagging marathons to focus on analyzing data and improving the customer experience."

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    Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management.

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    Whatfix is a game changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software application, thereby eliminating the time spent in referring multiple resources for help and support.

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    Appsee is the leader when it comes to qualitative mobile app analytics, utilizing user session recordings, touch heatmaps and user analytics to uncover UI & UX issues, and achieve ambitious app KPIs. Appsee does this by adding a visual layer of data on top of the numerical layer, so you can quickly dive in deeply to your users' experience and come out with actionable insights. As a widely acclaimed platform, Appsee has given some of the top brands in the world that extra edge to stay ahead of the competition.

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