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Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management.
Whatfix is a game changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software application, thereby eliminating the time spent in referring multiple resources for help and support.
Marseli makes managing sales and marketing operations faster, smarter, accurate and affordable. The Marseli solution delivers the hard-to-get analytics to every-day sales and marketing operations leaders at a price they can afford. Sales operations has the insight they need to help improve revenue performance and marketing operations can turn more marketing dollars into revenue dollars with enhanced sales pipeline performance intelligence. Marseli is a privately held company founded by Frank Donny, a marketing and sales performance improvement veteran who started the company based on his own frustrations in using CRM systems and the lack of the right intelligence needed to run successful sales and marketing operations teams.
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