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Luminoso Case Studies

  • Telecommunications improves employee engagement and customer loyalty with AI

  • Mobile game developer automates support tickets

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    4.7 / 5.0
    Customer References471 total
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    Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management.

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    Whatfix is a game changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software application, thereby eliminating the time spent in referring multiple resources for help and support.

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    Cloud9 Charts is a BI as a Service platform for NoSQL and structured datasources. Cloud9 Charts innovative data transformation and visualization layers enables enterprises to extract, visualize, analyze and automate data from various sources at an unprecedented level of simplicity and cost.

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