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Lexalytics is the industry leader in translating text into profitable decisions. Lexalytics deploys state-of –the-art cloud and on-prem text and sentiment analysis technologies that transform customers’ thoughts and conversations into actionable insights. Lexalytics leads the space in solving the AI hard problem of text analytics and natural language processing.
“By combining insights we’ve gained from our client interviews with other internal data sources, we can paint a complete picture of our clients’ expectations, our strengths, and areas of opportunity …
“Leveraging textual post-call notations from contact centers helped us in developing more accurate predictive models, which are capable of spotting preventable churn signals as they develop, leaving enough recovery time …
“We chose Lexalytics over its competitors thanks to the mix of service, price, ease of use, and language packs. Further, Lexalytics counts extraction and sentiment analysis as one action. The …
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