Brandwatch

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Read 151 Brandwatch reviews and testimonials from customers, explore 116 case studies and customer success stories, and watch 8 customer videos to see why companies chose Brandwatch as their Brand Intelligence Software

Brandwatch is the world’s leading social intelligence company. Brandwatch Analytics and Vizia products fuel smarter decision making around the world. The Brandwatch Analytics platform gathers millions of online conversations every day and provides users with the tools to analyze them, empowering the world’s most admired brands and agencies to make insightful, data-driven business decisions. Vizia distributes visually-engaging insights to the physical places where the action happens.

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Customer Rating Review Scorebased on 4096 reference ratings
4.7/5.0 (4096)
  • Market Leader 2025 2025
    Summer 2025Market LeaderBrand Intelligence Software
  • Market Leader 2024 2024
    Winter 2024Market LeaderSocial Listening Software

Featured Testimonials

  • “Recruiters desire a connection with passive job seekers, either for currently open positions or to create a relationship down the road. Using Hootsuite lets us look for those who like or don’t like their job or are going on an interview, giving us a chance to say ‘good luck’ or connect from a brand-level. We execute this strategy across more than 20 platforms today.”

  • "Brandwatch is a true partner. We don’t consider them as just a vendor. We feel valued as a customer and we feel like our ideas are listened to. "

  • “One learning we had is it really helps to personalize the roadshow presentations – bring in a tangible, relevant example to the group you are presenting to. It created more engagement and interest, and sparked a conversation.”

Featured Case Studies

  • Smurfit Kappa - Customer Case Study

  • Using social intelligence to drive a positive change

  • Quantum brings social listening in-house and boosts their research and strategic capabilities by using Brandwatch for data analysis

Featured Customer Videos

Additional Brandwatch Information & Resources

Read Brandwatch Reviews, Testimonials & Customer References from 151 real Brandwatch customers.

Browse Brandwatch Case Studies, Customer Success Stories, & Customer References from 116 businesses that use Brandwatch.

Watch Brandwatch Customer Videos to learn why 8 businesses chose Brandwatch.