152 Brandwatch Testimonials

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  • "Saving time. Keeping an eye on numbers. Streamlining work: being able to post the same content across different brands in one easy and hassle-free process is very helpful and efficient."

  • “Brandwatch is one of the very few platforms that has this type of scope and reach. The other advantage was that we could look over lots and lots of different types of conversations on different platforms over quite an extended period of time. And it was a really exciting project.”

  • “About eight out of ten online situations that would have been classed as a crisis are now not a crisis situation anymore, because of Brandwatch and because of the severity matrix that was put in place.”

  • "Brandwatch provides great value at an affordable cost. The advanced Boolean operators are more sophisticated than other tools."

  • "If you are looking for a listening platform and don’t at least consider talking to Brandwatch, then you are most likely going to pay more, for less."

  • "Brandwatch’s ability to gather metrics on mentions and being able to have them all in once place is critical for our social listening and monitoring."

  • "With the success of the campaign, Brandwatch is a valuable tool we will continue to use. It feels like we have only scraped the surface of the type of value we can get from the platform.“

  • “Brandwatch Analytics allows us to assist our members in an unique and personal way, helping us transforming frustrated customers into vocal brand ambassadors.”

  • “Recruiters desire a connection with passive job seekers, either for currently open positions or to create a relationship down the road. Using Hootsuite lets us look for those who like or don’t like their job or are going on an interview, giving us a chance to say ‘good luck’ or …

  • “Only Brandwatch has this type of power to query, combine and segment data — using any other platform would have been incredibly onerous.”

  • “We used Brandwatch Analytics to set up a Query based around the campaign. It allowed us to immediately see how many times the hashtag had been shared — and where.”

  • “Brandwatch and Creation Pinpoint combine to produce a unique and powerful solution for understanding healthcare professional conversations online. Word is spreading fast that using Creation Pinpoint can inform and being made about a brand.”

  • “We’re planning future digital store roll-outs and we’ll be using Brandwatch Analytics to track every step of the way.“

  • “We are always aiming to elevate the customer experience, the Command Center enables our business leaders to make more informed and proactive business decisions that improve the customer’s interaction with our brand.”

  • "We’re focused on understanding the voice of the customer, connecting with all of our local markets and bringing the online world into the day-to-day business operations. The MoneyGram Command Center has helped us achieve all of these goals.”