151 Brandwatch Testimonials

“One of the things that's really great about Brandwatch’s Social Media Management is the labeling feature. This function has helped us to report more accurately and find themes of content that are performing well, but also to gauge how much content was allocated to commemoration vs the collection or research.”

“Everything is centralized in one place — content planning, scheduling, management, reporting, and listening all in one. It meant we could save time, plan strategically, and move at a faster pace because we were able to get everything organized and done.”

“We have access to direct mentions. But there are also things that people talk about, super helpful things that we don't see because people don’t tag us. It's basically the other side of the moon. We can only see them if we use social listening.”

"Brandwatch provides great value at an affordable cost. The advanced Boolean operators are more sophisticated than other tools."

"If you are looking for a listening platform and don’t at least consider talking to Brandwatch, then you are most likely going to pay more, for less."

"Brandwatch’s ability to gather metrics on mentions and being able to have them all in once place is critical for our social listening and monitoring."

"With the success of the campaign, Brandwatch is a valuable tool we will continue to use. It feels like we have only scraped the surface of the type of value we can get from the platform.“

“Brandwatch Analytics allows us to assist our members in an unique and personal way, helping us transforming frustrated customers into vocal brand ambassadors.”

“Recruiters desire a connection with passive job seekers, either for currently open positions or to create a relationship down the road. Using Hootsuite lets us look for those who like or don’t like their job or are going on an interview, giving us a chance to say ‘good luck’ or connect from a brand-level. We execute this strategy across more than 20 platforms today.”

“Only Brandwatch has this type of power to query, combine and segment data — using any other platform would have been incredibly onerous.”

“We used Brandwatch Analytics to set up a Query based around the campaign. It allowed us to immediately see how many times the hashtag had been shared — and where.”

“Brandwatch and Creation Pinpoint combine to produce a unique and powerful solution for understanding healthcare professional conversations online. Word is spreading fast that using Creation Pinpoint can inform and being made about a brand.”

“We’re planning future digital store roll-outs and we’ll be using Brandwatch Analytics to track every step of the way.“

“We are always aiming to elevate the customer experience, the Command Center enables our business leaders to make more informed and proactive business decisions that improve the customer’s interaction with our brand.”

"We’re focused on understanding the voice of the customer, connecting with all of our local markets and bringing the online world into the day-to-day business operations. The MoneyGram Command Center has helped us achieve all of these goals.”