151 Brandwatch Testimonials

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  • “It felt like swimming in the ocean for the first time. The platform is powerful and detailed. Once I understood it, it completely changed how I approached my work.”

  • "If you are looking for a listening platform and don’t at least consider talking to Brandwatch, then you are most likely going to pay more, for less."

  • “The platform has the potential to revolutionize the way we build and execute our marketing strategy here at Flying Tiger Copenhagen. As a global offline retail brand, our biggest challenge is understanding who our target customers are, and what their purchase journey is - across all markets. We’re keen to build digital relationships with our customers to gain this visibility, and the platform has allowed us to do this easily.”

  • “Brandwatch was invaluable in working out the exposure the campaign had received in global media, the cumulative reach of the campaign, and the local impact.“

  • "I’m a big fan of Brandwatch – Their excellent technical support is coupled with an extremely efficient product that gives you everything you could want from a social media monitoring tool."

  • "The conversations on the social web have immense value. If a Sparkassen ATM is broken, for example, we often get quicker feedback from our social media monitoring than from the technical department."

  • “We just found the platform so easy to use. The simplicity of basic functions such as defining your search terms gave us a really good first impression compared to other monitoring tools.”

  • “You can imagine the value that this research has had on the company’s social media marketing efforts.”

  • "It’s amazing how easy a well-designed tool can make social media campaign analysis. Brandwatch makes us social media savvy with very little effort.“

  • “The boom in social media isn’t over, and there are always brands looking for a new agency every day.”

  • “Brandwatch has allowed us as an agency to help service clients beyond expectation as well as being instrumental in the research stage of the pitching process for new business - the detailed insights helped us to gain a greater understanding of potential clients.“

  • “Once we conceptualize the right hooks, Brandwatch has the people and analytics to make them work in the social realm.“

  • "The beauty of Brandwatch is that we feel the love or the hate very quickly – instantly in fact. This gives a good measure of how our output is received, so the digital world is fast becoming a proxy for our broadcasts.”

  • "When evaluating tools we wanted one that could cover three areas - Initial Research, Ongoing Monitoring and Monthly Reporting. We ran a trial on all the big players: Radian 6, Alterian SM2 and so on. We compared the tools on the following areas: how easy it is to collect and analyse large amounts of data for research; ease-of-use for engagement and data-export ability for reporting. We chose Brandwatch due to its simplicity in these areas, as well as the high quality of data that we were presented with. We've been extremely happy working with the tool and impressed how it has evolved over the three years we have been using it."

  • “Brandwatch’s historical social media data tracking and coverage in 25 languages was exactly what we needed.”