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“The average booking value is 34 percent higher for chat-assisted transactions than those who don’t chat with us. And the conversion rate for live chat is 24 percent, which is astounding for us. We are more successful in keeping our clients on the website through the completion of the order, …
“When I inherited the program, I wasn’t sure where it would be a year later. But I’m very proud of what we’ve been able to do. LivePerson’s great product, with great support from the Customer Success team, has really made it possible.”
Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through …
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