Access even more references from these marketplace competitors
"Many of the other vendors were just starting to develop VoIP application products, or were still basing VoIP architectures on proprietary telephony models. Alternatively, Interactive Intelligence had released its first open, SIP-based system way back in 2002, and had been aggressively investing in R&D ever since, thus producing the widest …
"EIC’s call routing, auto dialer and unified messaging have significantly increased employee productivity."
Alvaria is a global leader in enterprise-scale customer experience (CX) solutions, delivering innovative and compliant contact center technology that empowers businesses to achieve their goals. From outbound dialing and compliance …
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class …
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