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Interactive Intelligence Testimonials

  • “Using IPA, we can now capture prospect information more efficiently and accurately, while answering customer questions more quickly. Combined, this has given us a major competitive advantage.”

  • "We estimate savings of about $30,000 resulting from increased WAN bandwidth efficiencies, which are directly attributable to CIC’s unique audio processing feature."

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  • Intelepeer
    Reference Rating
    4.7 / 5.0
    Customer References 60 total
    About

    IntelePeer offers a conversational AI platform designed to enhance customer interactions and automate the customer experience journey for contact centers, enabling businesses to manage omnichannel campaigns and improve decision-making through …

  • Genesys
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    4.7 / 5.0
    Customer References 1,425 total
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    Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …

  • Five9
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    4.7 / 5.0
    Customer References 299 total
    About

    Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep …

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