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Interactive Intelligence Case Studies

  • UNC Charlotte Saves Time, Adds Convenience with Messaging Interaction Center™ from Interactive Intelligence

  • Voice Contact Center: For the Outsourcer, Safety and Flexibility are Essential

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  • Alvaria
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    4.7 / 5.0
    Customer References 312 total
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    Alvaria is a global leader in enterprise-scale customer experience (CX) solutions, delivering innovative and compliant contact center technology that empowers businesses to achieve their goals. From outbound dialing and compliance …

  • Genesys
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    Customer References 1,425 total
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    Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …

  • Avaya
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    Customer References 391 total
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    Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class …

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