"Infobip was a gamechanger in helping us digitally transform the way we communicate with customers. Conversations and Answers helped us deliver a seamless customer experience over WhatsApp – using a chatbot to solve 69% of common queries and effortlessly transfer complex queries to agents decreased our average wait time by …

"For us it is vital to ensure that all our of communications are delivered in a timely fashion so that customers our can react to them accordingly. Deliverability and scale have always been the biggest challenge for us working in the African market . Infobip have been able to support …

"We were always a digital-first company, encouraging users to download the app and trade by themselves. Even today, the majority of users trade via our app."

"Infobip is a partner of choice for Ooredoo Algeria. Infobip’s Anam Protect SMS Firewall Solution helps us daily send our messages securely to the right people at the right time and thus produce the right impact that allows us to increase our revenues fundamentally. Increasing Ooredoo Algeria’s traffic in this …

"Our staff was drowning in requests. We knew we needed to find a way to maintain the quality of care our patients expect, while also giving our team room to breathe."

"Infobip has been an invaluable partner in our journey to digital transformation. Their innovative solutions have empowered us to connect with our customers in a more meaningful and efficient way. By using WhatsApp, SMS, and Voice, powered by Infobip’s conversational customer experience platform, we’ve been able to break down barriers, …

"The solution empowered our agents to serve our customers on a channel they are familiar with and comfortable engaging on. Infobip understood our challenge and was patient in delivering the most comprehensive and cost-effective solution. Working with Infobip has made the process of moving from local WhatsApp to Business WhatsApp …

"We communicate with up to 150,000 subscribers daily and Infobip has given us measurable results in delivery, renewal time, and complaints handling. Their solution is easy to use and has significantly improved productivity. Two of us can manage tasks that previously needed 10 staff to complete! We now have time …

"Joining Infobip Startup Tribe has given us the possibility to test new communication solutions and, consequently, make a real step forward in our operations and business development, without having to spend a lot of money. After implementing WhatsApp as our main communication channel, we have increased the effectiveness of our …

"The setup and onboarding were smooth — within days, we had Infobip’s APIs integrated into our systems. Their support during setup and optimization made a real difference."

"Readmoo is committed to providing the fastest and most effective service for our customers. With Infobip, we got a unified solution with a contact center and customer data platform that helped us unlock efficiencies, improve internal collaboration, and enable us to communicate more effectively with our customers over Voice and …

"Infobip allows us to achieve higher deliverability, drive traffic, increase sales, and interact with our customers across all touchpoints via SMS and Email. With this friction-free communication, we can now collect insights, engage, and deliver a consistent experience to our customers with Infobip’s CPaaS capabilities. With a data-driven strategy, we …

"Infobip solutions helped us improve the conversion of website visitors into customers. Implementing SMS has helped us in engaging our customers, while WhatsApp showed to be a great channel for our booking confirmation. They like the easy way they can manage their booking information. Also, Infobip provided great support with …

"When WhatsApp for Business was introduced, Floodgate looked for a supplier capable of providing more than just the ‘business’ solution. Infobip was recommended and the package was superior to the system that IIE Rosebank College was using at the time."

"Infobip's data segmentation tool is incredible. This is the data we rely on not just for offers to customers, but targeting campaigns for sponsors as well."