"Infobip’s Number Masking feature significantly fulfilled our needs to deliver personal privacy to all our users. Also, its quick and professional response helped us address many issues, be it technical or with problems that users encountered. Infobip worked closely with LINE TAXI for 4 years and we’re delighted to grow …

“WhatsApp Business was the perfect solution to reduce our reliance on SMS for verification and password reset. The solution empowered our agents to serve our customers on a channel they are familiar with and comfortable to engage on. This increased customer trust towards our platform and allowed us to communicate …

"It required a long time to prepare for marketing campaigns, and there was no way to track the effectiveness or conversion rates. It was essentially one-way communication with no follow-up. Additionally, there was no way to verify the accuracy or completeness of the extracted data."

"As forerunners in digital transformation, we are constantly on the lookout for innovative products to help create seamless customer experiences for our customers that will further enhance Reflect’s digital banking experience. To achieve this, we wanted solutions that offer an omnichannel experience and smart engagement tools that would positively impact …

"Infobip solutions helped us improve the conversion of website visitors into customers. Implementing SMS has helped us in engaging our customers, while WhatsApp showed to be a great channel for our booking confirmation. They like the easy way they can manage their booking information. Also, Infobip provided great support with …

"Infobip has proven themselves as A2P SMS and SMS firewall partners. They have performed above the requirements with a threefold increase in international A2P SMS traffic and up to 10% increase in domestic traffic. Infobip have demonstrated they are a global leader and they’ve been a valuable source of learning …

"Relying on Infobip as a partner for our digitalization was an excellent choice. The group not only supported us in our efforts but also made relevant proposals and brought real added value thanks to its expertise. After those good results, the ambition is to work with Infobip on WhatsApp and …

"Infobip’s communications platform helped us improve our ROAS and ROI by blending rich media channels such as Viber and WhatsApp with the reliability of SMS. This along with a customer data platform, customer engagement solution and contact center solution empowered us to move towards two-way interactions and provide support. And …

"Moments changed our culture and digital capabilities. Conversations transformed us from a multichannel company into an omnichannel company and improved how our agents communicate with our customers. These solutions helped us create and maintain crucial connections between the company and our clients. Working with Infobip has been amazing. Now our …

"In Infobip we found a scalable wholesale partner that enabled us to provide our clients a more holistic omnichannel solution with the capabilities of rich media messaging over Viber Business Messages. This helped us increase the number of messages sent via our platform and helped our clients meet their business …

"Integrating WhatsApp Business as a new communication channel with our customer service platform has helped us optimize our clients’ digital customer experiences while lowering their support costs and increasing their overall sales opportunities. With the channel being very high in demand, up to 80% of the traffic in some airports …

"Using WhatsApp and RCS through Infobip helped us increase our conversion and click-through rates. Set up and implementation was fast and easy. The rich capabilities of our new channels has helped us increase engagement by 133% and has enhanced the promotion for our new product. We look forward to adding …

"We have been using Infobip as our messaging service provider since 2013. Their decade of experience in telecommunications industry has helped us setup SMS transactional and marketing activities across the whole of Africa, UK and US. mGate enabled us to fully integrate SMS capabilities and seamlessly send out vital transactional …

"Working with Infobip made introducing a new communication channel to our students and applicants easier than expected. Using SMS to share important information increased our amount of leads and applicants and gave us an ROI of 400%! We’re excited to explore and introduce more channels in the future to make …

"Thanks to Infobip and Microsoft, we managed to streamline COVID-19 screenings. This reinforced our determination to support our clients and make their hospital stay as comfortable as possible. Microsoft Bot powered by WhatsApp and Infobip helped us migrate almost a third of COVID-19 screenings to a digital channel, making the …