"Being a startup in the healthcare sector means the bar is set higher for you than most other startups. In order to leave your mark, you need to work with the best service providers, who offer the best solution. We found such a partner in Infobip, whose IoT solution gave …

"Implementing WhatsApp Business Platform through Infobip has improved our business tremendously. Our messages get delivered, opened, and read easily. Using WhatsApp to communicate with users has increased engagement and participation all around. This will help us keep moving towards spreading corporate goodness throughout. We look forward to introducing more channels …

"I am very pleased with the success of our RCS campaigns as they have led to a 115% increase in our revenue. Switching from SMS to RCS has also helped us increase click-through rates from 2% to 20%. It’s a new experience for our customers, giving them clear ideas of …

"Infobip made our digital transformation fast and easy. Adding WhatsApp, Viber, and Messenger from Facebook as customer service channels using the Conversations API helped us decrease our time to resolution. Our new brand Laqo has started tracking CSAT and we’ve received an average 4.7 rating so far. In addition, our …

"We are very happy with Infobip’s 2-Way SMS solution. It has significantly increased our delivery rates by 15% to 98-99 percent. Near-perfect delivery is very important to us as our service is very time sensitive and extremely important for messages to get through with minimum delay, as it enables hospitals …

"Infobip’s communications platform helped us improve our ROAS and ROI by blending rich media channels such as Viber and WhatsApp with the reliability of SMS. This along with a customer data platform, customer engagement solution and contact center solution empowered us to move towards two-way interactions and provide support. And …

"Adding WhatsApp, Viber, Live Chat, Google’s Business Messages, and Apple Messages for Business over Conversations has made a remarkable impact on customer experience. Getting started and having all our agents onboarded was a breeze. And when we started, we noticed an immediate, positive impact. Waiting times were drastically reduced and …

"The Whatsapp Business Platform provided by Infobip has been a huge game-changer that has enabled us to have more customer interactions. The customer journey has changed completely, and we are happy that Infobip understood our vision and delivered on our requirements."

"We are very satisfied with Infobip’s solution that has enabled us to increase our customer base by 300% in only 12 weeks. In the future, we will expand our cooperation through other channels, and we are counting on Infobip’s expertise and global experience to show us some best practices worldwide."

"We were undergoing a massive transformation to expand our digital presence, streamline operations, and improve customer experience. Infobip came in as a communications partner for Apollo 24|7 to help us deliver an omnichannel approach and achieve our business goals quickly. The local team of CX consultants were prompt and were …

"Working with Infobip made introducing a new communication channel to our students and applicants easier than expected. Using SMS to share important information increased our amount of leads and applicants and gave us an ROI of 400%! We’re excited to explore and introduce more channels in the future to make …

"We have been using Infobip as our messaging service provider since 2013. Their decade of experience in telecommunications industry has helped us setup SMS transactional and marketing activities across the whole of Africa, UK and US. mGate enabled us to fully integrate SMS capabilities and seamlessly send out vital transactional …

"It has been fantastic working with Infobip on this project. Not only has the technology been easy to implement, the people at Infobip use Strava. They understand how important Beacon is to our athletes. That extra connection to us and our product really came through in everything the Infobip team …

"Infobip solutions helped us improve the conversion of website visitors into customers. Implementing SMS has helped us in engaging our customers, while WhatsApp showed to be a great channel for our booking confirmation. They like the easy way they can manage their booking information. Also, Infobip provided great support with …

"Infobip enabled us to build an omnichannel communication strategy that enhanced our marketing campaign results. RCS Business Messaging powered by Infobip has allowed us to position ourselves as innovators in CX. The seamless integration with our CRM platform helped us start sending personalized and targeted messages in all regions within …