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173 Infobip Case Studies

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  • Cabify Combatting artificial inflation of traffic and enhancing CX with innovative fraud and security solutions

    Jesús Díaz Engineering Manager

  • Biolab Increased number of patients and reduced costs with WhatsApp Business Platform

    Sanad AbdelNour Visual and Digital Development Manager

  • Adding a cloud-based SMS app

    Eric shen Partnerships and integrations manager

  • Rule doubles SMS traffic with Infobip and launches RCS in Sweden

  • dahmakan Doubled conversion rates and saved 30% costs with SMS

    Asyraf Hazif Product Manager

  • Croatia Osiguranje Decreased time to resolution by providing customer service through chat apps

    Ana Zovko Chief Digital Officer

  • Salmoiraghi & Viganò: Boosting CSAT scores to 100% with intuitive customer service

    Daniele Cazzani Head of Promo and Customer Experience

  • Asia Insurance 1950 9x faster policy renewal process with automated messaging

    Kittikorn Ponposh Assistant Managing Director

  • Club Comex Campaign revenue growth of 115% with RCS Business Messaging

    Rebeca González Huerta Senior Marketing Manager Loyalty and CRM

  • Readmoo Scaling customer service and improving agent productivity with a unified contact center solution

    Lulu Liu Customer Service Team Manager

  • TTN Real-time flight information for passengers worldwide

    Nazar Kobryn Product Manager

  • HFC bank Adopting WhatsApp Business Platform to extract maximum value from its digital banking platform

    Rose Muturi Chief Digital Officer

  • 300% increase in new accounts and an improved banking experience

    George Njuguna Chief Information Officer

  • Carsome Lead conversion up by 10% with omnichannel customer experience and real-time support

    Anna Kim Regional Marketing Director

  • Anand Rathi 40% increase in CTR with WhatsApp Chatbot built by Infobip

    Navratan Bohra Deputy Vice President of Operations & IT
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