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163 Infobip Case Studies

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  • Proximity Designs Overcoming challenges in smallholder farming in Myanmar with Viber

    Tint Htoo Naung Senior Digital Marketing Manager

  • Readmoo Scaling customer service and improving agent productivity with a unified contact center solution

    Lulu Liu Customer Service Team Manager

  • Omnilink Faster customer service and improved efficiency – over a single platform

    Dayse Ponce Ferreira Lepore Service and Technical Support Manager

  • Telekom Deutschland Increase in campaign performance with RCS Business Messaging

    Thomas Welzel Senior Proposition Manager Messaging

  • Bukalapak Increasing client account security with two-factor authentication

    Stefio Kurniadi Chief Operating Officer

  • Croatia Osiguranje Decreased time to resolution by providing customer service through chat apps

    Ana Zovko Chief Digital Officer

  • Solidaridad Increased reach with Voice communication

    Abdul Basit Ahmed Head, Digital Innovations

  • Choice TechLab Scaling financial education and boosting engagement with WhatsApp automation

    Abhishek C. Gidde Product Manager

  • Marham Connecting doctors and patients in Pakistan with Voice and SMS

    Wazzah Iftikhar Application Lead

  • MMDSmart 4.5x revenue growth with SMS and Number Lookup

    Volodymyr Honcharenko Head of Sales, SMS Department

  • Bolt Driver conversion up 40% thanks to new registration journey

    Yev Baluyeva Lifecycle Marketing Manager

  • Angel One Redefining customer experience with a conversational omnichannel strategy

    Prateek Kabra Head – Traffic & Engagement

  • LEAP Summit Improving attendee experience with Viber and SMS

    Andrej Hanzir Head of Innovation & Projects

  • Croatian Postal Bank - Customer Case Study

    Darijo nujic Head of Department of Direct Banking Support

  • Nickel Offering fast and simple client onboarding while optimizing costs

    Adrien Bonhomme Product and Organization Manager,
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