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163 Infobip Case Studies

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  • Nissan Saudi Arabia 138% increase in leads generated with a chatbot after introducing a verified WhatsApp Channel

    Mohammed El-Khayat Deputy GM – Customer Experience and Digital Transformation

  • Branch Using SMS to achieve the highest possible delivery rates for business-critical messages

    Oluwaseyi Onibudo Marketing Lead

  • Ninja Van Optimizing last-mile delivery communication and experience with SMS

    Shaun Chong CTO and Co-founder

  • Croatia Osiguranje Decreased time to resolution by providing customer service through chat apps

    Ana Zovko Chief Digital Officer

  • Metrobank Enhanced marketing communications and significant cost efficiencies with Viber for Business

    Ramon Martin Rodriguez Performance Marketing Head

  • Indosat Ooredoo Monetizing A2P SMS traffic with Infobip Anam Protect SMS Firewall

    Askal Fansuri SVP Head of Wholesale Business & Carrier

  • Mediclinic Boosting digital transformation with Microsoft and Infobip

    Francois du Tot Enterprise Systems Manager

  • Gamigo Increasing gamer engagement with real-time SMS notifications

    Ricardo Manrique Head of Product Management and Unit Director

  • Omnilink Faster customer service and improved efficiency – over a single platform

    Dayse Ponce Ferreira Lepore Service and Technical Support Manager

  • Tokio Marine Faster policy renewals and 70% fewer complaints with SMS

    Kriangkrai Kimchan Assistant Manager, Back-end Development of Information Technology Department

  • Uber Providing uniform quality of service and user safety, globally

    Yoon Jung Procurement Manager

  • Adding a cloud-based SMS app

    Eric shen Partnerships and integrations manager

  • Würth 6x faster sales with improved delivery and payment processes

    Nemanja Malisic IT Project Manager

  • Proximity Designs Overcoming challenges in smallholder farming in Myanmar with Viber

    Tint Htoo Naung Senior Digital Marketing Manager

  • AppZone Achieving 98% uptime with SMS and USSD

    Iyin Laditan Technical Sales Manager
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