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173 Infobip Case Studies

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  • Omnilink Faster customer service and improved efficiency – over a single platform

    Dayse Ponce Ferreira Lepore Service and Technical Support Manager

  • Floward Scaling customer service and boosting team efficiency with a unified contact center solution

    Lujain Mallosh Customer Service Manager

  • Nissan Saudi Arabia 138% increase in leads generated with a chatbot after introducing a verified WhatsApp Channel

    Mohammed El-Khayat Deputy GM – Customer Experience and Digital Transformation

  • Yespo 459% revenue growth using Viber via Infobip’s wholesale solution

    Alexey Danchenko Co-Founder

  • Bolt Driver conversion up 40% thanks to new registration journey

    Yev Baluyeva Lifecycle Marketing Manager

  • Croatian Public Health Board reaches 10,000+ users with Infobip

  • Ibancar Driving digital credit journeys from application to approval with conversational messaging

    Marcelo Teplitzky Head of Product & Growth

  • MoneyGram Haas F1 Team: Bringing interactive game experiences to fans over messaging channels

    Mark Morrell Director of Marketing

  • Hrvatski Telekom Introducing new communication services for enterprise clients

    Ivana Beli Oštarčević Director of ICT Portfolio Sector

  • Cabify Combatting artificial inflation of traffic and enhancing CX with innovative fraud and security solutions

    Jesús Díaz Engineering Manager

  • Spoon Radio 80% reduction in subscriber sign-up churn with an optimized 2FA authentication solution from Infobip

    Nigel Kim Product Manager

  • Mukuru Faster customer service and reduced costs with WhatsApp Business Platform

    Oliver O’Brien Group Executive Head of Strategy and Business Development

  • Unilever Promoting new products with a WhatsApp Business chatbot

    Mariana Gonçalo Senior Marketing Manager

  • Anghami 265% Higher Engagement with WhatsApp Business API

    Ryan Saddi Integrations Lead

  • Adding a cloud-based SMS app

    Eric shen Partnerships and integrations manager
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