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163 Infobip Case Studies

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  • Nissan Saudi Arabia 138% increase in leads generated with a chatbot after introducing a verified WhatsApp Channel

    Mohammed El-Khayat Deputy GM – Customer Experience and Digital Transformation

  • Kibon Increased campaign ROI and conversion with Infobip’s customer engagement solution

  • LankaBangla 90% delivery rate achieved through personalized messaging

    Khurshed Alam SEVP & Head of Retail Business

  • Leanpay 20% month-on-month growth in registered users with two-factor authentication

    Miša Živić CEO and Founder

  • Nexon Achieving a 98.86% email delivery rate with Infobip’s Email API and deliverability service

    Seungyong Sim Director

  • Retailo Elevating CX and growing revenue with Infobip

    Dania Anwar Customer Experience Manager

  • zingala Hyper-personalizing the customer journey with data-driven CX

    Taimin Hsieh Marketing Manager

  • Nickel Offering fast and simple client onboarding while optimizing costs

    Adrien Bonhomme Product and Organization Manager,

  • NIVEA Celebrating diversity and reaching new consumers with innovative customer engagement campaign

  • Salmoiraghi & Viganò: Boosting CSAT scores to 100% with intuitive customer service

    Daniele Cazzani Head of Promo and Customer Experience

  • Beam&Go Cuts costs by 30% with unified omnichannel customer communication

    Kath Cayabyab Marketing Team Lead

  • Life Insurance Department at Covéa Group 11% conversion rate with pioneering conversational marketing campaign via RCS powered by Infobip

    Natacha Levy Life Insurance Department Marketing Manager

  • Gibraltar BSN 40% lower costs for e-policy delivery with WhatsApp Business Platform

    Chua Kim Soon Chief Operating Officer

  • Eat’N’Go Staying connected to customers with SMS

    Ilyas Kazeem Marketing Director

  • Omni adds rich viber engagement capabilities

    Atanas Atanasov Project Manager
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