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173 Infobip Case Studies

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  • Sparkasse Bank BiH boosts first contact resolution by 17% with Infobip

  • One Acre Fund Driving 40k to 80k interactions per day through USSD Portal

    John Ohaga Africa Communications Manager

  • Anghami 265% Higher Engagement with WhatsApp Business API

    Ryan Saddi Integrations Lead

  • Reconnecting families through SMS and USSD services

  • Refunite Uniting refugees and fostering connections with USSD and SMS

  • medGo Achieving high message delivery rates to connect hospitals with on-call staff

    Christopher Rydhal Co-Founder and CEO

  • Gibraltar BSN 40% lower costs for e-policy delivery with WhatsApp Business Platform

    Chua Kim Soon Chief Operating Officer

  • Increased customer satisfaction using automated messaging

    Panithan Termsaithong Vice President of Marketing

  • Gamigo Increasing gamer engagement with real-time SMS notifications

    Ricardo Manrique Head of Product Management and Unit Director

  • AccioJob Elevating customer interactions with automation and omnichannel connectivity

    Mansi Singh Head of Customer Success and Partnerships

  • Segari 90% reduction in response time with fast and contextualized support

    Arsyad Amien Head of Customer Experience

  • BankBazaar 130% higher CTR with RCS Business Messaging

    Prashanthi A. Senior Manager – Campaign Manager

  • Beam&Go Cuts costs by 30% with unified omnichannel customer communication

    Kath Cayabyab Marketing Team Lead

  • Nissan Saudi Arabia 138% increase in leads generated with a chatbot after introducing a verified WhatsApp Channel

    Mohammed El-Khayat Deputy GM – Customer Experience and Digital Transformation

  • MMDSmart 4.5x revenue growth with SMS and Number Lookup

    Volodymyr Honcharenko Head of Sales, SMS Department
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