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152 Infobip Case Studies

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  • Solidaridad Increased reach with Voice communication

    Abdul Basit AhmedHead, Digital Innovations

  • Jumia Achieving 54% cost savings in OTPs with Infobip Authenticate

    Saloua YahiaGroup Shopping Experience Manager

  • Klubi Innovating Brazil’s credit market with smart automation and conversational experiences

    Carlos HaradaHead of Operations

  • Enrich Increased sales and customer loyalty with Conversations

    Dipika MundharaAssisstant Manager – Digital Marketing

  • DinarPAY Expanded customer base by 50% with WhatsApp and SMS

    Moad AlhashmiSales & Marketing Director

  • Carsome Lead conversion up by 10% with omnichannel customer experience and real-time support

    Anna KimRegional Marketing Director

  • K-Electric 90% increase in digital penetration with WhatsApp chatbot powered by Infobip

    Huma YahyaHead of Customer Experience

  • Edenred UAE Transforming customer service over WhatsApp with Conversations and Answers

    Abdullah KhanCustomer Service Team Lead

  • Floward Scaling customer service and boosting team efficiency with a unified contact center solution

    Lujain MalloshCustomer Service Manager

  • Milaap Transforming fundraising communications with WhatsApp Business Platform

    Manya SharmaProduct Manager

  • Citrus Using Push Notifications to increase store traffic and sales

    Sergey KolchikHead of Analytics and Data Monetization

  • Volpy Successfully re-engaging dormant users with SMS

    Sabrina Taelman MartiniHead of Marketing

  • Optimizing credit card PIN delivery

    Albert thoProject Manager

  • Yespo 459% revenue growth using Viber via Infobip’s wholesale solution

    Alexey DanchenkoCo-Founder

  • ComparTfon End-to-end customer engagement drives a new online sales channel

    Edwin OrtegaMartech Manager
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