152 Infobip Case Studies

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  • Adding a cloud-based SMS app

  • Unified communications cut donor churn by 33%

  • NIVEA Celebrating diversity and reaching new consumers with innovative customer engagement campaign

  • Hot Mobile Creating a new revenue stream with Infobip Anam Protect SMS Firewall

  • Tawseel 32x increase in ROI with conversational support via WhatsApp powered by a unified communications platform

  • MrSpeedy Enabling real-time support with SMS and Voice during Covid

  • LankaBangla 90% delivery rate achieved through personalized messaging

  • CIAK Auto Improving CX with digital customer service

  • ShoeBeDo 4x order increase through personalized Viber communications

  • Spoon Radio 80% reduction in subscriber sign-up churn with an optimized 2FA authentication solution from Infobip

  • Jumia Achieving 54% cost savings in OTPs with Infobip Authenticate

  • Anand Rathi 40% increase in CTR with WhatsApp Chatbot built by Infobip

  • Infomedia Increase in channel revenue and customer engagement with omnichannel marketing

  • Vecindapp 95% cost savings and secure reception-to-resident communications with an integrated Voice channel

  • Salmoiraghi & Viganò: Boosting CSAT scores to 100% with intuitive customer service