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163 Infobip Case Studies

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  • NLB Banka Increasing sales leads by 30% with a new communication channel

    Miraš Đelošević Head of Sales Network Coordination and Contact Center Unit

  • Neo Pay Iraq Up to 60% in cost savings with omnichannel authentication

    Mohammad Sinno Head Of Strategy & Business Growth

  • MMDSmart 4.5x revenue growth with SMS and Number Lookup

    Volodymyr Honcharenko Head of Sales, SMS Department

  • Spendgo Increasing loyalty program efficiency for businesses with omnichannel communications by partnering with Infobip

    Ivan Matkovic CEO

  • EaseMyTrip Better conversion and customer experience with WhatsApp, RCS, and SMS

    Akshay Sharda Head of Digital

  • Annapurna Financial Services Enhancing operations and CX with digital communications

    Ashish Mishra Product Head

  • Niva Bupa Increasing customer acquisition and ROI with a rich, omnichannel marketing strategy

    Akshat Mishra VP and Head of Growth Marketing

  • GOAT Interactive Enhanced customer engagement with 2-way SMS and OTP

    Richard Lee Director of Online Marketing and Sales

  • LAQO Insurance elevates support with Infobip’s gen-AI and Azure OpenAI partnership

    Ana Zovko Director

  • Angel One Redefining customer experience with a conversational omnichannel strategy

    Prateek Kabra Head – Traffic & Engagement

  • Senati Streamlining student enrollment with two-way SMS

    Alvaro José Carrillo Chero Customer Experience & CRM

  • Club Comex Campaign revenue growth of 115% with RCS Business Messaging

    Rebeca González Huerta Senior Marketing Manager Loyalty and CRM

  • Branch Using SMS to achieve the highest possible delivery rates for business-critical messages

    Oluwaseyi Onibudo Marketing Lead

  • Increased operational efficiency by 30% with WhatsApp

    Abhishek Sukhwal Head of Emerging Technologies COE

  • Salmoiraghi & Viganò: Boosting CSAT scores to 100% with intuitive customer service

    Daniele Cazzani Head of Promo and Customer Experience
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