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163 Infobip Case Studies

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  • Bukalapak Increasing client account security with two-factor authentication

    Stefio Kurniadi Chief Operating Officer

  • Increased customer satisfaction using automated messaging

    Panithan Termsaithong Vice President of Marketing

  • Mambu – Communication solution for a SaaS platform

    Eugene danilkis CEO and Co-founder

  • LankaBangla 90% delivery rate achieved through personalized messaging

    Khurshed Alam SEVP & Head of Retail Business

  • Tokio Marine Faster policy renewals and 70% fewer complaints with SMS

    Kriangkrai Kimchan Assistant Manager, Back-end Development of Information Technology Department

  • CarDekho Improving the car buying process with WhatsApp Business Platform

    Anurag Jain Chief Operations Officer and Co-founder

  • Bfree Powering efficient, conversational debt recovery at scale

    Chukwudi Enyi Chief Operating Officer and Co-founder

  • nextbike Innovating transactional use cases with a secure and engaging rich messaging approach

    Tonio Bierhoff Head of Marketing

  • Omnilink Faster customer service and improved efficiency – over a single platform

    Dayse Ponce Ferreira Lepore Service and Technical Support Manager

  • Branch Using SMS to achieve the highest possible delivery rates for business-critical messages

    Oluwaseyi Onibudo Marketing Lead

  • Bajaj Markets 23% increase in leads with RCS for Business

  • Floward Scaling customer service and boosting team efficiency with a unified contact center solution

    Lujain Mallosh Customer Service Manager

  • Klubi Innovating Brazil’s credit market with smart automation and conversational experiences

    Carlos Harada Head of Operations

  • Retailo Elevating CX and growing revenue with Infobip

    Dania Anwar Customer Experience Manager

  • Rosebank College Efficiently processing 200k leads with Infobip

    James Read National Sales Manager
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