173 Infobip Case Studies

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  • Megi Health Platform Optimizing patient care with an interactive chatbot built using Infobip Answers

  • One Acre Fund Driving 40k to 80k interactions per day through USSD Portal

  • DinarPAY Expanded customer base by 50% with WhatsApp and SMS

  • Sparkasse Bank BiH boosts first contact resolution by 17% with Infobip

  • Yousign Increasing SMS delivery rates to authenticate signers

  • NIVEA Celebrating diversity and reaching new consumers with innovative customer engagement campaign

  • Nexon Achieving a 98.86% email delivery rate with Infobip’s Email API and deliverability service

  • Indosat Ooredoo Monetizing A2P SMS traffic with Infobip Anam Protect SMS Firewall

  • BankBazaar 130% higher CTR with RCS Business Messaging

  • Gibraltar BSN 40% lower costs for e-policy delivery with WhatsApp Business Platform

  • WhatsApp customer service channel reduces cost per contact by 10x

  • Enrich Increased sales and customer loyalty with Conversations

  • Cabify Combatting artificial inflation of traffic and enhancing CX with innovative fraud and security solutions

  • ComparTfon End-to-end customer engagement drives a new online sales channel

  • Mediclinic Boosting digital transformation with Microsoft and Infobip