152 Infobip Case Studies

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  • Mediclinic Boosting digital transformation with Microsoft and Infobip

  • CambioReal Better customer experience with our contact center solution Conversations

  • K-Electric 90% increase in digital penetration with WhatsApp chatbot powered by Infobip

  • zingala Hyper-personalizing the customer journey with data-driven CX

  • Choice TechLab Scaling financial education and boosting engagement with WhatsApp automation

  • Tawseel 32x increase in ROI with conversational support via WhatsApp powered by a unified communications platform

  • dahmakan Doubled conversion rates and saved 30% costs with SMS

  • Eat’N’Go Staying connected to customers with SMS

  • Life Insurance Department at Covéa Group 11% conversion rate with pioneering conversational marketing campaign via RCS powered by Infobip

  • Double-digit increase in A2P SMS traffic and revenue with Infobip SMS Firewall solution

  • Enrich Increased sales and customer loyalty with Conversations

  • Oladoc Increased engagement and reduced costs with Infobip SMS and Voice

  • Makro 100% increase in conversion rate with personalized omnichannel eCoupon campaign managed with Moments

  • Imagine CX Increasing revenue with innovative communication solutions via Infobip and Oracle’s partnership

  • Jazz Improved customer service with WhatsApp Business Platform